Union Pacific 2001 Annual Report Download - page 17

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15
Reliable Service
Customers of Union Pacific’s 5-7-9 service from the Pacific Northwest into North-
ern California (five days), Southern California (seven days), Nevada (nine days)
and Arizona (nine days) benefited from a 25% improvement in on-time perform-
ance in 2001. This truck-competitive service, launched in 2000, provides expedited
movement of goods such as lumber, paper, steel and wallboard along the busy
Interstate 5 corridor. With improved service reliability, customers have begun to
shift from truck to the Railroad, driving a 3% increase in revenue in this corridor
despite the slowdown in the economy.
Improving the I-5’s service reliability is a key focus
for UP’s (from left) Ken Hunt, general superintendent,
Jeff Verhaal, regional vice president — West, and Bob
Maziarz, general director of logistics.