US Bank 2015 Annual Report Download - page 16
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U.S.BANCORP 2015 ANNUAL REPORT
— 14 —
or online through social media, our
mobile app or at usbank.com, we work
hard to make sure every customer
feels welcomed, understood, rewarded
and secure in every interaction.
Our Branches
No matter how technology changes
business operations, we will always
believe in the value of face-to-face
interactions. U.S.Bank operates 3,133
banking ofces in 25 states, with more
than 35,000 friendly faces and voices,
ready to welcome customers and help
them reach their possible.
As our signature banking model,
customers can stop in for full service
at U.S.Bank branch locations found in
large metropolitan areas or in small rural
towns as stand-alone ofces or within
grocery stores, hospitals, corporate
campuses, universities and even iconic
spots, such as Churchill Downs.
Consumer Rewards
We know that every dollar is a hard-
earned dollar, so we offer a variety
of rewards opportunities and savings
options to thank our customers for
banking with us. Our START Smart
savings program provides an
incentive to save by rewarding
customers for reaching incremental
savings milestones.
Small Business
No two small businesses are alike,
but each needs relevant and timely
nancial products and support to
thrive. U.S.Bank is one of the leading
small business lenders in the United
States, consistently ranking among the
top banks nationally for Small Business
Administration (SBA) lending. And each
of our small business bankers has an
entrepreneur’s heart and looks at the
world through the customer’s eyes.
Beyond loans and checking accounts,
we provide networking opportunities
for small business owners to exchange
ideas and learn from each other at
U.S.Bank Connect (usbank.com/
connect). This online tool provides a
gateway to information-sharing for
our small business community, with
stories and tips about starting, running
and growing a business. And because
technology and mobile capabilities
are increasingly central to successful
business strategies, we offer award-
winning mobile banking solutions and
online tools for small business owners
to access accounts, accept and make
payments, organize and manage
business operations, get account text
alerts and more.
A Strong Reputation
We believe in putting people rst,
and our dedication to making ethical
decisions and doing the right thing
is at the heart of what we do. In
fact, U.S.Bank was named as one
of the “2015 World’s Most Ethical
Companies” by an independent
organization, Ethisphere Institute.
We work hard to meet the banking
needs of the individuals, families and
businesses who choose to bank with
us by offering competitive products
and services, convenient access to
their accounts and proven stability.
CONSUMER + SMALL BUSINESS BANKING
in the United States
One of the
top small
business
lenders