Support.com 2014 Annual Report Download - page 23

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Table of Contents
Year Ended December 31,
2014(1) 2013(1) 2012 2011 2010
(In thousands, except per share data)
Consolidated Statements of Operations Data:
Revenue:
Services $ 77,272 $ 74,867 $ 57,622 $ 37,248 $ 32,276
Software and other 5,719 13,296 14,332 16,591 11,901
Total revenue 82,991 88,163 71,954 53,839 44,177
Cost of revenue:
Cost of services 60,606 43,208 37,343 29,919 26,737
Cost of software and other 840 1,172 1,421 1,744 1,358
Total cost of revenue 61,446 44,380 38,764 31,663 28,095
Gross profit 21,545 43,783 33,190 22,176 16,082
Operating expenses:
Research and development 5,078 5,735 6,773 6,057 5,214
Sales and marketing 7,206 14,599 18,285 21,791 18,091
General and administrative 11,320 11,376 12,234 12,005 10,963
Amortization of intangible assets and other 1,091 1,321 1,522 866 364
Total operating expenses 24,695 33,031 38,814 40,719 34,632
Income (loss) from operations (3,150) 10,752 (5,624) (18,543) (18,550)
Interest income and other, net 294 369 297 455 540
Income (loss) from continuing operations, before income taxes (2,856) 11,121 (5,327) (18,088) (18,010)
Income tax provision 740 772 208 401 88
Income (loss) from continuing operations, after income taxes (3,596) 10,349 (5,535) (18,489) (18,098)
Income (loss) from discontinued operations, after income taxes 113 34 111 (151) 31
Net income (loss) $ (3,483) $ 10,383 $ (5,424) $ (18,640) $ (18,067)
Basic earnings (loss) per share:
Continuing operations, after income taxes $ (0.07) $ 0.20 $ (0.11) $ (0.39) $ (0.39)
Discontinued operations, after income taxes 0.01 0.00 0.00 (0.00) 0.00
Basic net earnings (loss) per share $ (0.06) $ 0.20 $ (0.11) $ (0.39) $ (0.39)
Diluted earnings (loss) per share:
Continuing operations, after income taxes $ (0.07) $ 0.19 $ (0.11) $ (0.39) $ (0.39)
Discontinued operations, after income taxes 0.01 0.00 0.00 (0.00) 0.00
Diluted net earnings (loss) per share $ (0.06) $ 0.19 $ (0.11) $ (0.39) $ (0.39)
Shares used in computing per share amounts:
Basic 53,834 51,553 48,798 48,288 46,818
Diluted 53,834 53,825 48,798 48,288 46,818
(1) Certain amounts in the consolidated financial statements for the year ended December 31, 2013, as well as in the condensed consolidated financial statements for the first and second quarters of 2014, have
been reclassified to conform to the current period's presentation. Please see Note 1 in Notes to Consolidated Financial Statements for further discussion on Financial Statement Reclassification.
December 31,
2014 2013 2012 2011 2010
(in thousands)
Consolidated Balance Sheet Data:
Cash, cash equivalents and investments $ 73,793 $ 72,357 $ 56,350 $ 53,013 $ 74,235
Working capital $ 79,758 $ 77,973 $ 54,758 $ 51,168 $ 71,385
Total assets $ 107,987 $ 106,899 $ 88,259 $ 84,996 $ 93,739
Long-term obligations $ 2,201 $ 1,804 $ 1,456 $ 1,575 $ 749
Accumulated deficit $ (159,473) $ (155,990) $ (166,373) $ (160,949) $ (142,309)
Total stockholders’ equity $ 95,721 $ 95,396 $ 74,163 $ 71,335 $ 86,057
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