Petsmart 2014 Annual Report Download - page 23

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personnel could require us to pay higher wages or other compensation to attract a sufficient number of employees. Turnover,
which has historically been high among entry-level or part-time associates at our stores and distribution centers, increases the
risk that associates will not have the training and experience needed to provide competitive, high-quality customer service.
Our ability to meet our labor needs while controlling our labor costs is subject to numerous external factors, including
unemployment levels, prevailing wage rates, changing demographics, and changes in employment legislation. If we are unable
to retain qualified associates or our labor costs increase significantly, our business operations and financial performance could
be adversely impacted.
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