Napa Auto Parts 2008 Annual Report Download - page 11

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managers and 200 field product specialists provides customers with on-site
technical assistance, parts and service solutions, and inventory and cost savings
consultations.
Motion also offers specialized services such as Cost Management Processes
(CMP), Asset and Repair Tracking program (ART), Storeroom and Replen-
ishment Tracking (START) and our Motion Institute Training Center. CMP
delivers plant solutions through cost savings and productivity programs. ART
allows our customers to properly maintain their warranty data and streamline
the asset repair process via customized status tracking and on-line reporting
capabilities. START adds value by providing significant transactional efficien-
cies to plant storeroom management. During 2008, the Motion Institute
utilized live and webcast training classes to successfully educate thousands of
customers and employees in current industrial technology and processes.
operational excellence e Operational Excellence in Motion
program supports our growth initiatives through more efficient and effective
operations across the Company. Our focus on Operational Excellence serves to
reduce costs and enhance overall performance via increased productivity. e
end results are improved profitability and greater capabilities for Delivering the
Difference to our customers.
Motion’s systems and e-business capabilities continue to improve under this
program. For example, MiSupplierConnect provides integration between
Motion Industries’ information technology network and suppliers’ systems,
creating numerous benefits for both the supplier and Motion customer. Today,
this program includes over 60 suppliers and offers real-time access to over
$2 billion in product inventory. In addition, our internet site (motionindustries.
com) provides customers with access to all the benefits of online lookup and
ordering capabilities, as well as 24-hour customer service.
2009 outlook We currently expect the prevailing macro economic
conditions pressuring the North American industrial markets to continue
well into 2009. However, Motion Industries is positioned to weather these
conditions via the ongoing execution of our growth strategies, targeted market
programs, Operational Excellence in Motion initiatives and customer service
and solutions capabilities.
group highlights
-leading north american industrial distributor
-extensive network of over 500 locations in
the U.S. and Canada
-comprehensive product offering and
specialized services
-expanded capabilities in serving virtually all
industry segments
-ongoing product line expansion for current and
new MRO markets
-improved penetration of targeted industries
-strengthened supplier and customer partnerships
-continued growth via strategic acquisitions
-excellent customer service and process and
repair solutions
-growing systems and e-business capabilities
“Motion continues to
pursue sales opportu-
nities in targeted
industries, which we
believe will benet from
manufacturing trends in
the North American
and global markets.”
industrial parts group
net sales
in billions of dollars
04 05 06 07 08
2.51
2.80
3.11
3.35 3.51
9