Ingram Micro 2010 Annual Report Download - page 5

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base both within and outside the technology industry. We are excited by a greater addressable
market and ability to enter into new verticals. Expanding our logistics business into EMEA during
2010, we closed the year with 10 new clients there. The addition of Robert Gifford as executive vice
president, global logistics, will help us take further advantage of our supply-chain breadth by diversify-
ing our client base and expanding our geographic reach.
We also are building on our multi-year experience in selling enterprise products by creating a more
holistic solutions-driven approach. Our previously discussed reorganization in North America created a
dedicated team for this business, while in EMEA we added three enterprise distributors (Areté Sistemas,
interAct, and Albora Soluciones) in 2010 and into the rst quarter of 2011, gaining important new product
lines, as well as enhanced technical sales capabilities. These augment our existing capabilities through-
out the world and we see solid prospects for additional growth in this specialty area.
Branching Out Into New Verticals
In addition to our specialty markets, we are focusing on developments in two exciting areas—mobility and
the cloud. Building expertise in these adjacencies will complement our diversication plans, particularly
where consumer trends are inuencing business technology solutions. In support of this, we added Sam
Kamel to our executive ranks to lead Ingram Micro’s corporate strategic initiatives. His knowledge of emerg-
ing technologies
and new business
models will serve us
well as we branch
into these large,
innovative areas of
business. Through
these efforts, we will
continue to offer
the most complete
solutions available,
from devices, to
accessories, to
infrastructure.
The high-growth
mobility space is
expected to expand
at a double-digit
pace for the fore-
seeable future,
especially with
the popularity of
tablets and smarter
handhelds. We have been offering mobility solutions for years, supporting industry-leading handset, soft-
ware and accessories vendors in both mature and emerging markets in many parts of the world. Going
forward, we see opportunities with a broader array of vendors who recognize we have a compelling
route-to-market capability, especially as mobility solutions embed themselves into the commercial end-
user markets.
And while the cloud may be new to some, we started building our capabilities with managed services
several years ago. We consciously entered this nascent market early with a view that at the forefront of
this new business model, we could help dene the market. Now we are aggressively developing a more
formal cloud strategy, and last fall introduced our cloud computing platform, led by Renée Bergeron,
our new vice president of managed services and cloud computing. Over the coming year we will intro-
duce an integrated, single-source marketplace for cloud-based solutions, enabling access capabilities,
authorization, and education for our resellers. Our vendor partners are supportive and excited about
our commitment and investments to drive demand for their planned cloud-based tools and solutions.
With many cloud providers new to the channel and our resellers still exploring opportunities, Ingram
Micro is in a great position to enhance our leadership and move the industry forward.