Health Net 2002 Annual Report Download - page 22

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GOAL 6: EFFICIENCY
20 | HEALTH NET, INC.
From 2000 to year-end
2002, we’ve reduced
the administrative
ratio by 250 basis
points.
2000
13.1%
2001
10.8%
2002
10.6%
Administrative Ratio
SUPERIOR SERVICE AND
EFFICIENT OPERATIONS WILL
DRIVE OUR PERFORMANCE.