HR Block 2007 Annual Report Download - page 5

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3
The past year marks several important milestones
for H&RBlock and our efforts to create value for
shareholders.Perhaps most important, we sharpened
the focus on our core tax and accounting businesses
and achieved results that clearly demonstrate the
strength of our market positions.At the same time,
we took concrete steps to differentiate H&RBlock
in serving clients and to exit businesses that don’t
align with creating competitive advantage for our
core operations.
Amajor step toward greater differentiation occurred
in May 2006, when we opened H&RBlock Bank.We
began offering targeted consumer banking services
to our tax clients to strengthen our unique market
position and build client loyalty.During the past tax
season, we restored retail client growth momentum
and gained a million clients overall to reach a record
22.9 million served worldwide in Tax Services.Our
Consumer Financial Services contributed to profitability,
while Business Services (comprising RSM McGladrey)
LETTERTO
SHAREHOLDERS
MARK A. ERNST :: H&RBlock Chairman, President and
ChiefExecutive Officer