First Data 2013 Annual Report Download - page 9

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International segment revenues from external customers, segment EBITDA and assets represent the following percentages of total segment and All Other
and Corporate revenues from external customers, total segment and All Other and Corporate EBITDA and consolidated assets:

  
Segment revenues from external customers 25%25%27%
Segment EBITDA 19%20%20%
Assets (at December 31) 15%14%13%
The merchant acquiring and card issuing services provided by the International segment are similar in nature to the services described above in the
Retail and Alliance Services and Financial Services segments other than they include substantially all the services provided outside of the U.S. International
has operations in 35 countries. For a description of the International segment’s merchant acquiring and card issuing businesses refer to the Retail and Alliance
Services and Financial Services segment descriptions provided above.
International segment competition and seasonality. Competition and seasonality within the International segment is similar to that of the
Retail and Alliance Services and Financial Services segments for the respective product and service offerings and also includes third-party software providers.
A noted difference from the U.S. operations is that generally there are more and smaller competitors because of the International segment’s global span.
International geographic mix. The following countries accounted for more than 10% of the segment’s revenues from external customers for the
periods presented:

  
United Kingdom 17%17%18%
Australia 12%15%16%
Germany 12%12%13%
No individual foreign country was material to the Company’s consolidated revenues.
International significant customers. No individual customer makes up more than 10% of the International segment revenue.
 The remainder of the Company’s business units are grouped in the All Other and Corporate category, which includes
Integrated Payment Systems (“IPS”), First Data Government Solutions (“FDGS”) and smaller businesses as well as corporate operations.
IPS primarily engages in money transmission services. Historically, the principal IPS business was official check services. Until May 2010, IPS
issued official checks, which were sold by agents that were financial institutions. Official checks served as an alternative to a bank’s own items such as
cashiers or bank checks. The Company has exited the official check line of business, yet continues to support these outstanding payment instruments until
they are presented for payment, or are escheated to local governments. The majority of the clients of this business deconverted during 2008 and there was no
new official check and money order business beyond May 2010. IPS will continue to use its licenses to offer payment services that fall under state and federal
regulations.
FDGS operates payment systems and related technologies in the government sector. For instance, FDGS provides electronic tax payment processing
services for the Electronic Federal Tax Payment System.
Corporate operations include administrative and shared service functions such as the executive group, legal, tax, treasury, internal audit, accounting,
human resources, information technology and procurement. Costs incurred by Corporate that are directly related to a segment are allocated to the respective
segment. Administrative and shared service costs are retained by Corporate.
All Other and Corporate competition. The operations within All Other and Corporate have various competitors. No single competitor would
have a material impact on the Company.
All Other and Corporate significant customers. During 2013, the Company had a significant relationship with one client whose revenues
represented approximately 50% of All Other and Corporate revenue for the year ended December 31, 2013.
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