Dominion Power 2004 Annual Report Download - page 20

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0.8
3.8
1.0
3.9
1.4
3.9
Regulated & Nonregulated Retail Energy Customers
Millions of Customer Accounts
20022001
0.7
3.8
2000 2003
1.2
4.0
2004
Regulated Nonregulated
4
2
0
D 2004/Page 18
We like to be in
markets where our
knowledge of the
fundamentals of the
electric and gas
markets can gain us
a competitive
advantage, and will
bow out when we
can’t.
governor to declare a state day in honor
of the station. Our natural gas and oil
exploration unit is the only operation in
its sector to be nominated six years run-
ning for the federal government’s presti-
gious Safety Award for Excellence, which
recognizes safe and environmentally
responsible drilling operations. Overall,
safety incidents continued a five-year
decline. We ended 2004 ahead of our
ambitious annual safety goals.
Hit: Regional Transmission
Coordination Approved
Our electric operations will benefit from
our membership in PJM, the mid-Atlantic
grid operator. By mid-2005, Dominion
Virginia Power is expected to complete
regulatory approval and transfer manage-
ment of its 6,000-mile transmission
system as required by law. We will retain
ownership of these assets. Being part of
a larger, regional grid will further
enhance reliability, ensure adequate
power supplies for our customers and
foster more efficient operations of our
electric markets.
Miss: Clearinghouse Trading
Dominion Clearinghouse, a business
group headquartered at our home office
in Richmond, works to manage our com-
modity risks and find opportunities to
meet our fuel needs economically and
make smart fuel sales. In its earlier
years, this group also was able to make
money through proprietary trading.
Last year, as more players, including
large Wall Street investment banks and
hedge funds, entered the fray, we decid-
ed to exit proprietary trading.
Our natural gas and
oil exploration unit
is the only operation
in its sector to be
nominated six
years running for
the federal govern-
ment’s prestigious
Safety Award for
Excellence.