Digital River 2003 Annual Report Download - page 6

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We intend to be the global e-commerce guide for our clients, leading them through the very complex issues involved in
running an international online operation. With our world-class e-commerce platform and a decade of experience, we
have the infrastructure to help clients handle anti-piracy, international currency and taxation management, multi-lingual
customer service, unique payment methods and localized and cultural approaches to online purchasing.
The Digital River Sales Network
Our online sales network not only represents future incremental revenue growth opportunities, but also serves as a
competitive differentiator for Digital River. Over the past 10 years we have established relationships with tens of
thousands of software publishers, as well as more than 600 online retailers, content publishers and portal sites. On their
behalf, we represent hundreds of thousands of digital products in what we believe is one of the largest software catalogs
and most powerful online networks in the world.
In 2004, we will continue to work with our clients to help them create unique marketing and sales partnerships that
otherwise would be difficult for them to develop on their own. For publishers, we can help them increase market
exposure for their products. For our channel partners, we provide access to ready-made software catalogs that they can
resell online to generate additional traffic, create new revenue streams and increase customer loyalty. Our network
strategy is a natural extension of what we do best – enabling global e-commerce.
Our Goal: The Global Leader in E-Commerce Outsourcing
Digital River continues to live up to its mission – to be the global leader in e-commerce outsourcing. In 2003, we
demonstrated the tremendous capacity of this organization. We broke revenue records, exceeded earnings expectations,
significantly increased our profitability, advanced our e-commerce infrastructure, opened new markets and won new
client contracts.
As we close 2003 and look forward to 2004, we want to say thank you to our loyal employees, clients and stockholders
for your ongoing support. We believe we have never been in a better position to capitalize on the worldwide expansion
of the Internet and increasing acceptance of online purchasing.
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-Joel Ronning, CEO