DHL 2002 Annual Report Download - page 14

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13
Systematic progress towards becoming the leading global provider of express
and logistics services
From 1990 to 2002, our Company laid a solid foundation for the further expansion of
what, today, is already an excellent market position. Within the space of twelve years,
the loss-making national postal service was transformed into a profitable, global
logistics service provider. We more than quadrupled our revenue during this period;
measured by our earnings in 2001, Deutsche Post ranks eighth on the German share
index DAX. The Group has a low level of debt, and targeted international acquisitions
now allow us to offer our customers a global platform of express and logistics services
that can accommodate all of their weight and transit-time requirements.
The complete takeover of DHL at the end of fiscal year 2002 marked a milestone
in our corporate strategy. Close cooperation between all of our Corporate Divisions
means we will be able to use our business platform even more efficiently from now on.
We are fully integrating the Groups express and logistics activities under the umbrella
of the global DHL brand: both operationally, by integrating networks that were
operated separately until now, and organizationally, by restructuring these areas. This
means we have fulfilled the most important condition for becoming the leading global
provider of express and logistics services. Globalization, the worldwide elimination
of trade restrictions and increasing Internet use offer golden opportunities for inter-
national logistics providers.
STAR – the Group-wide program for value creation and integration
With the STAR program, we will leverage our excellent pole position on the interna-
tional markets to transform Deutsche Post World Net into the number-one provider.
In the course of this initiative, “value creation and “integration will become the
maxims for all functions, all organizational units, all locations and all employees over
the next few years.
The Group
Corporate Strategy