Computer Associates 2005 Annual Report Download - page 17

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BUSINESS SERVICE OPTIMIZATION
Market Potential*:
$7.9 billion in 2004 with an estimated compounded annual growth rate of eight percent
through 2008.
Customer Needs: Increase the quality of
IT
services delivered to the business; operationally and financially
optimize
IT
; demonstrate the value of
IT
to the business; improve compliance.
This is a new focus area for
CA
, and it enables us to draw upon our strengths in systems, storage and security
management to take the next step beyond automation and efficiency to align
IT
to business priorities and enable
IT
to be a strategic contributor to business success.
Our customers tell us they are doing all they can to keep up with the increasing complexity, scale and
technological advances threatening their control of their
IT
environments. This daily battle is keeping
IT
organizations
from truly becoming -- and being seen as -- a strategic contributor to the business.
Business Service Optimization aligns and manages
IT
to the business processes it supports and delivers
IT
as a
set of services managed to meet dynamic business priorities. By understanding how
IT
supports business processes,
customers can make sure their
IT
services and resources are optimized in line with overall business goals. This
transparency also enables
IT
organizations to show the value they deliver to the business and the costs associated
with each service.
CA
’s offering helps align
IT
to support business needs, manage
IT
to business services, improve compliance
initiatives and give organizations the information and tools to financially and operationally optimize the use of
IT
. These
solutions can enable
IT
to become a strategic contributor to business success.
*Source: Company estimates.
CA PRODUCTS GROUP
Over our
29
-year history, we have developed a number of robust solutions that have become mission-critical to many
of our customers. While many of these solutions have limited growth potential, because they are important to
our customers, they are also important to
CA
. Our
CA
Products Group was established to ensure that these solutions
remain current and provide consistent value to our customers.
With all of our business units working together, we believe CA can be the market leader in helping customers man-
age and secure their IT infrastructures from end to end.