Carphone Warehouse 2011 Annual Report Download - page 10

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“ HAVING AN EXPERT TO
GUIDE ME MEANS PEACE
OF MIND”
24/7
06 Carphone Warehouse Group plc Annual Report 2011
OVERVIEW
THE CONNECTED WORLD CONTINUED
Our aim is to deliver the Connected World
to our customers. We offer trained experts
to provide impartial advice on the widest
range of networks, smartphones and
electronic devices. Whether it’s listening to
music on your mobile phone via the internet
from content on your home PC, or streaming
video while waiting for a flight to board, we
offer every connected solution to cater for
our customers’ needs.
EXPERT ADVICE
Our customers tell us that having technology
support, protection and repair services for
their devices helps them get the most out of
them. By placing the Geek Squad within our
stores, we provide a direct opportunity for
customers to engage and interact with them
to find out all they need to know and get the
services they need. The Geek Squad team
can also fix problems remotely by accessing
customers’ computers over the internet.
BETTER INFORMED CHOICES
“ WHAT’S THE RIGHT LAPTOP FOR ME?”
CONNECTED