BT 2014 Annual Report Download - page 211

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208 Additional information
M
Mobile Ethernet Access Service: a product that uses pseudo wire
technology to carry Ethernet trac between the mobile operators’
cell and core sites in a single converged packet network
Managed network services: BT Wholesale’s broad portfolio of managed
network outsourcing and white label platform oerings
MPLS: multi-protocol label switching – supports the rapid transmission
of data across network routers, enabling modern networks to achieve
high quality of service
MVNO: mobile virtual network operator
O
Ofcom: the independent regulator and competition authority for the
UK communications industries, with responsibilities across television,
radio, telecommunications and wireless communications services
P
PIA: passive infrastructure access
POLOs: payments to other licenced operators
PoPs: points of presence
PSTN: public switched telephone network
R
RFT: Right First Time’ – the internal measure of whether we are
keeping our promises to our customers and meeting or exceeding
their expectations
S
SEC: US Securities and Exchange Commission
SIP: Session Initiation Protocol
SME: small and medium-sied enterprises
SMP: signicant market power
U
UK GAAP: United Kingdom Generally Accepted Accounting Practice
Undertakings: legally-binding commitments BT made to Ofcom,
designed to bring greater transparency and certainty to the regulation
of the telecommunications industry in the UK. They led to the formation
ofOpenreach
V
VoIP: voice over internet protocol – a method of transporting speech
over the internet
W
WBC: wholesale broadband connect
WLR: wholesale line rental – a product supplied by Openreach which
is used by CPs to oer telephony services using their own brand,
pricing structure and billing, but using BT’s network
Y
YouView: a service which combines free digital channels with free
on-demand content from public service broadcasters delivered
over broadband