BT 2008 Annual Report Download - page 3
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2 BT Group plc Annual Report & Form 20-F
Our strategy
Long-term partnerships with our customers
Global 21CN platform
Defend traditional business Grow new wave products and services
Increased focus on providing global, real-time and open platforms and putting the customer at the heart of everything we do
Our achievementsOur aims
+X%
proposed dividends
Full year dividends per share
(pence)
2004 2005 2006 2007 2008
8.5
10.4 11.9
15.1 15.8
24 quarters of consecutive year on year growth
in earnings per share before specic items and leavers
Full year proposed dividend of 15.8 pence per share, up 5%
£1.5 billion paid out as part of share buy back programme
Our ongoing commitment is to increase
shareholder value by… £7.6bn
paid out to
shareholders in
past 5 years
Coverage and support in 172 countries from our agship
MPLS network service; 25% growth in MPLS revenue
£8 billion BT Global Services order intake
12.7 million broadband lines in the UK (DSL + LLU)
234 million Openzone minutes used in 2008
… driving protable growth in new wave
products and services such as…
global networked IT services
broadband
convergent mobility solutions
9%
growth in new
wave revenue
in 2008
54% improvement in consumer service provision lead times
On average, 75% of the public instantly recognise a BT
consumer TV advert
Free weekend calls to UK landlines for consumer customers
£625 million costs savings achieved in 2008
…maximising the potential of our
traditional business through a
combination of…
enhanced quality of service
creative marketing
innovative pricing
cost efciency
£1.5bn
cost savings achieved in
past 3 years
Roll out of next generation broadband services from
April 2008
80% of new products already using common capabilities
New R&D centre in Shanghai; new customer service centre in
Hungary
...transforming our networks, systems
and services for the twenty-rst century… 40%
of core 21CN
infrastructure built
Around 80% of BT Global Services’ major contracts are for 5 or
more years
70% of consumer revenue under contract
…and creating long-term partnerships
with our customers. £1.8bn
projected value of
wholesale managed
network services
contracts signed
in 2008
full year proposed dividend
per share – up 5%
15.8p
Overview
Strategic and performance review