BT 2008 Annual Report Download - page 153
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152 BT Group plc Annual Report & Form 20-F
As at 31 March 2008 2007 2006 2005 2004
.....................................................................................................................................................................................................................................
Broadband (UK) (000)
BT Retail
Business broadband (Incl. Major corporates) 783 706 584 441 287
Residential broadband 3,326 2,758 2,084 1,339 680
PlusNet and Brightview 292 195 – – –
Total retail broadband 4,402 3,659 2,668 1,780 967
BT’s retail share of installed base 35% 34% 33% 35% 43%
BT Wholesale
Broadband (Non BT ISPs) 3,983 5,168 5,092 3,243 1,248
Openreach
Full and shared unbundled local loops 4,300 1,910 356 41 11
Total broadband (Wholesale, Retail and LLU) 12,684 10,737 8,116 5,064 2,226
Exchange lines (UK) (000)
BT Retail
Business voice/ISDN 6,750 7,264 7,797 8,358 8,824
Residential voice/ISDN 15,793 16,636 17,912 19,520 19,870
Total BT Retail lines 22,543 23,900 25,709 27,878 28,694
Openreach
Wholesale line rental 4,666 4,227 2,874 1,026 377
Total exchange lines (UK) 27,209 28,127 28,583 28,904 29,071
Mobility connections (000) 360 314 341 372 145
Average revenue per consumer householda(£) 274 262 251 254 268
% Consumer contracted revenuesb70 68 67 64 58
Networked IT services sales order value (£m) 4,985 5,209 5,391 7,161 7,012
Total sales order value (£m) 8,025 9,299 8,998 9,626 n/a
People employed
Total employees (000) 111.9 106.2 104.4 102.1 99.9
aRolling 12 month consumer revenue, less mobile POLOs, divided by average number of primary lines.
bIncludes line rental, broadband, select services and packages.
Financial statements
Operational statistics