Aviva 2006 Annual Report Download - page 250

Aviva plc
Annual Report and Accounts 2006 246Other information continued Aviva plc Annual Report and Accounts 2006
Shareholder services
Managing your shareholding:
The Company’s Register of members is maintained by the Company’s Registrar, Lloyds TSB Registrars. Shareholders who have any queries
in respect of their shareholding should refer to them via the contact details provided below. In addition to assisting with general queries
the Registrar can also help with the following:
Amalgamating different share accounts
If shareholders received more than one copy of this Annual Report, it could be because there is more than one record for the
shareholder on the share register. To ensure that duplicate mailings are avoided the Registrar can arrange for accounts to be
amalgamated.
Dividend payments direct to your bank account
As an alternative to having dividends paid by cheque, shareholders can, if they wish, have them credited directly into their bank or
building society account on the dividend payment date. Having the dividend paid directly into their bank account offers shareholders
the benefits of avoiding the risk of cheques being lost in the post, and is more convenient as payment is credited automatically on
the payment date. The tax voucher is sent to the shareholder’s registered address as usual. Shareholders wishing to set up a dividend
mandate can do so on the Company’s website www.aviva.com/dividendmandate. For overseas shareholders, a TAPS (Transcontinental
Automated Payment Service) is available, which allows shareholders in many countries to have dividends credited direct to their bank
accounts in local currencies.
Consolidated Tax Vouchers
Private shareholders who currently receive dividends paid directly into their bank or building society account receive one consolidated tax
voucher each year instead of a voucher with each dividend payment, unless they request otherwise.
Scrip Dividend
The Aviva Scrip Dividend Scheme (the “ Scheme” ) provides shareholders with the opportunity to receive their dividends in the form of
new ordinary shares in the Company instead of cash. Shareholders who have not joined the Scheme but wish to do so should contact
Lloyds TSB Registrars and request a mandate form. The completed mandate form will need to be received by Lloyds TSB Registrars no
later than 18 April 2007 in order to be effective for the 2006 final dividend. Further details are included on the Company’s website
www.aviva.com/scripdividend.
Arange of shareholder frequently asked questions and practical help on transferring shares and updating details is available online at
www.aviva.com/shareholders.
Annual General M eeting
The 2007 Annual General Meeting of the Company will be held at the Barbican Centre, Silk Street, London EC2Y 8DS on Thursday,
26 April 2007 at 11.00am. The Notice of Meeting, together with details of the business to be conducted at the Meeting, is being
circulated to shareholders with this Annual Report, and can also be viewed on the Company’s website www.aviva.com/agm.
Share dealing
The Company has arranged the following services that can be used to buy or sell Aviva shares. Alternatively, if shareholders hold a share
certificate they can also use any bank, building society or stockbroker offering share dealing facilities to sell their shares. Shareholders in
any doubt about buying or selling their shares should seek professional financial advice.
Share dealing facilities for UK shareholders/share account members
–You can buy or sell shares via the internet or by telephone through Shareview Dealing, a share dealing service provided by Lloyds TSB
Registrars. For internet purchases and sales log on to www.shareview.co.uk/dealing and for telephone purchases and sales call 0870
850 0852 between 8.00am and 4.30pm, Monday to Friday.All 0870 numbers are charged at national rates, and are only available if
you are calling from the UK. Lloyds TSB Registrars is authorised and regulated by the Financial Services Authority, registered number
119278.
–To buy or sell shares over the telephone, shareholders can contact Barclays Stockbrokers on 0870 549 3002 (for shareholders with a
sharecertificate) or 0870 549 3001 (for shareholders with a shareaccount statement). Tocheck instructions and maintain high quality
service standards, Barclays Stockbrokers may record and monitor calls. New Business Development hours are 8.00am and 6.00pm
Monday to Friday, excluding Bank Holidays. Barclays Stockbrokers is authorised and regulated by the Financial Services Authority,
registered number 124247.
–NatWest Stockbrokers provide a Share Dealing Service either over the telephone or at certain NatWest branches for Aviva Share
Account holders only. For more information contact NatWest Stockbrokers on 0845 122 0689. NatWest Stockbrokers Limited (NWS) is
amember of the London Stock Exchange and PLUS. NWS is authorised and regulated by the Financial Services Authority, registered
number 124395. Registered Office: Waterhouse Square, 138-142 Holborn, London EC1N 2TH. Registered Number 1959479, England.
NWS is operated by a joint venture between The Royal Bank of Scotland Group plc and The Toronto-Dominion Bank.