Atmos Energy 2004 Annual Report Download - page 9

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12
V
A
L
U
E
David Anglin Vice President of Operations—Colorado
David Anglin had this crazy idea. Fortunately, David works
for a company that encourages original thinking. He works
for us. In his travels throughout Colorado, David kept seeing
outdated satellite dishes just sitting in people’s yards. David
suggested we offer to remove them and put them to good use
once again as part of the company’s satellite network for
training and employee broadcasts. Turns out, it wasn’t such a
crazy idea after all. It makes us a lot more efficient, saves us
a lot of money and forever made us believe that sometimes the
best ideas are the craziest ideas.
CRAIG, COLORADO
Technology isn’t just a buzz word with us;
it’s something we’re constantly seeking to
improve upon. In addition to the big dishes
David suggested we put to good use, you’ll
also see small domes on our service trucks.
They keep us in contact with cell towers or
satellite dishes when cell coverage is intermit-
tent. This allows us to update service orders
to our trucks en route, saving time and money.
Our Blueprint Program.
A while back, we created a
benchmark for staffing in
our utility divisions.This
helps us keep a handle
on staffing needs without
layoffs or understaffing.
Not only is it a job protection
program, it’s an incentive
program to move employees
from overstaffed to under-
staffed locations.