American Home Shield 2003 Annual Report Download - page 18

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Please find page 18 of the 2003 American Home Shield annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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→
ResidentialCommercial

→
“I hate losing a whole day
of work just to get my air
conditioner serviced.
But who knows when
the technician is actually
going to show up?”
“Everyone takes their building systems for
granted until they’re not working right. I need
a company that knows what they’re doing.”
No matter whether it’s for a new
installation or on-going mainte-
nance, today’s customer demands
a knowledgeable, capable and safe
provider.AMS will design, service,
and manage systems that meet the
needs of the end user.
An ARS team, using data and
insight from Six Sigma, developed
a new process for delivering
“Frustration Repair”through
scheduling and dispatch that gives
homeowners what they want most
in an HVAC service experience:
predictability – guaranteed.
. . .