Air France 2009 Annual Report Download - page 70

Hub
Term used for a transfer platform where
departures and arrivals are scheduled to
minimize transit times. Air France-KLM disposes
of two of the four major European hubs: Roissy-
Charles de Gaulle and Amsterdam-Schiphol.
The Air France and KLM hubs are organized into
successive waves for arrivals and departures
each day in order to increase the transfer
opportunities for customers.
IATA
International Air Transport Association. Created
in 1945, IATA establishes regulations for the air
transport industry and provides its members
with a framework for the coordination and
proper implementation of tariffs, together with
commercial and financial support services.
IATA year
Financial year for many airlines, including Air
France-KLM, which runs from April 1 to March
31 the following year. This system makes it
possible to track changes in activity more
effectively based on the seasons defined by
IATA, i.e. a summer season and a winter season.
ICAO
The International Civil Aviation Organisation,
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secure and sustainable development of civil
aviation world-wide. It establishes the standards
and regulations required to ensure the safety,
security, efficiency and continuity of aviation
operations as well as the protection of the
environment.
Joint-venture
Joint company with two partners, often held
equally with 50% each. This type of shareholder
structure notably allows the implementation of
technological or industrial alliances in order to
undertake specific projects common to both
partner companies.
Load factor
Revenue passenger-kilometers (RPK) divided
by available seat-kilometers (ASK). In the cargo
activity this is revenue ton-kilometers (RTK)
divided by available ton-kilometers (ATK).
Multi-hub
System linking several hubs, allowing customers
to access the networks developed from each
hub, thus multiplying the round-trip offer to and
from world-wide destinations.
Over-reservation or over-booking
Over-reservation or over-booking consists of
accepting more bookings than seats available.
Practiced by all airline companies and permitted
by European legislation, this allows many
passengers per year to find a seat on board
aircraft by freeing up additional seats. Airlines
usually have a passenger compensation policy.
Point-to-point traffic
Traffic between two airports, excluding
all passengers prolonging their trip with a
connecting flight.
Revenue management
Technique designed to optimize revenue on
flights, by constantly seeking a better balance
between the load factor and the fares offered.
Revenue per passenger per kilometer
Unit revenue for one paying passenger carried
over one kilometer
Revenue per ton per kilometer
Unit revenue for one ton of cargo carried over
one kilometer
Revenue passenger-kilometer (RPK)
Total number of paying passengers carried
multiplied by the number of kilometers traveled.
Revenue ton-kilometer (RTK)
Total number of tons of paid cargo multiplied
by the number of kilometers that this cargo is
carried.
Safety and security
Airline safety includes all the measures
implemented by air transport professionals
aimed at ensuring the reliable operating and
maintenance of aircraft.
Airline security involves all the measures taken
by air transport professionals to prevent any
illicit or malicious act. Air transport is particularly
exposed to terrorist acts due to the considerable
media impact offered by such activity. Airline
security notably includes baggage screening and
the questioning of passengers.
Summer season
Defined by IATA as the period running from the
last Saturday in March to the last Saturday in
October. The summer season corresponds to
a schedule of summer flights over a period of
seven months.
Self-service check-in kiosk
Self-service check-in kiosks, available in airport
departure halls, allow passengers to check in
and print their own boarding cards, without
having to go to a check-in counter.
Segment
Section of a flight between two destinations. The
number of passengers is calculated by segment
carried
Slot
A slot represents clearance given for a carrier to
land at or take off from an airport at a specified
time and date.
Sub-fleet
All the aircraft of the same type, with identical
technical and commercial characteristics
(engines, cabin configuration, etc.)
Ton-kilometers transported
Total number of tons transported multiplied by
the number of kilometres covered.
Traffic
Traffic is measured in revenue passenger-
kilometers
Unit revenue
In the passenger business, corresponds to the
revenue for one available seat or for one paying
passenger transported over one kilometer. In the
cargo business, corresponds to the revenue for
one available ton or one ton transported over
one kilometer.
Winter season
Defined by IATA as the period running from
the first Sunday following the last Saturday in
October to the Friday before the last Saturday
in March. The winter season corresponds to a
schedule of winter flights over five months.
68 Air-France KLM - Annual report 2008-09