Air France 2009 Annual Report Download - page 19

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SkyTeam, a global alliance
SkyTeam is currently the number two global
alliance in terms of market share. In addition to
Air France and KLM, the alliance has eight
other airline members: Aeroflot, Aeromexico,
Alitalia, China Southern, Continental until
October 2009, CZech Airlines, Delta and
Korean Air. Three associate airline members
have joined them: Air Europa in Spain, Copa
Airlines in Panama and Kenya Airways. While
retaining their own identities and brands, the
airlines work together to offer their customers
a global network and services.
SkyTeam thus offers its 462 million passengers
some 16,700 daily flights to 905 destinations in
169 countries. Organized around its members’
major hubs, the alliance has a product offer
which makes it easy for passengers to use the
networks of one or several airline members
during the same trip and gives them access to
400 airport lounges world-wide. Whatever their
chosen airline, passengers can earn and
redeem miles and, since November 2008, for
the most loyal customers, use them to upgrade
to business class.
SkyTeam continues to grow and consolidate its
reputation. Last April, it signed a preliminary
agreement with Vietnam Airlines, marking the
airline’s first step towards full membership of
the alliance. In November 2009, SkyTeam
members with operations at London Heathrow
will have a co-located facility in Terminal 4
where they will share the self-service check-in
kiosks and a lounge in the SkyTeam colors.
Lastly, the alliance colors will be flying high by
the end of the year, with each airline committed
to having at least one aircraft in its fleet in the
SkyTeam livery.
17
Air-France KLM - Annual report 2008-09