Aarons 2013 Annual Report Download - page 5

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merchandising, marketing and operations, which allow

understand which products are in highest demand.

important cases in 2013. We have reached an agreement


strong security and privacy policies that will help protect



of certain of our business practices in the state, allowing

Moving forward, the legal division under Robbie



in our business practices.
In summary, 2013 was a challenging but productive year.

proud of the steps we took to place Aaron’s in a much
stronger position to grow the business. We move into

associates, determined to deliver strong results to our
shareholders and our customers.
Sincerely,
Ronald W. Allen

earning numerous Region of the Year awards and two
consecutive Best Overall Operations awards.


HomeSmart Division, which showed meaningful
improvement in 2013. Tristan’s past achievements include
the Store of the Year, District of the Year, and Region
Manager of the Year awards.
• Robert W. Kamerschen joined Aaron’s as Senior Vice



corporate governance to Aaron’s.
• Steven A. Michaels was promoted to Vice President,
Strategic Planning and Business Development. Steve,
who has been with Aaron’s since 1995, is focused on the

and strategic analysis for future growth.
• Kimberly R. Rivera joined Aaron’s as Vice President,

training and development programs for Aaron’s associates

coaching and training and development experience.

Marketing, bringing extensive experience, knowledge
and new ideas to marketing promotions and initiatives
of Aaron’s.
Along with these leadership changes, we have made
several other additions to our operations leadership. We
now have more open communication channels between