ADP 2000 Annual Report Download - page 15

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We look for opportunities that can logically help us extend our core markets.
opportunities
One of ADP’s strategic strengths is the market leadership position of our four core businesses: Employer Services,
Brokerage Services, Dealer Services, and Claims Services. The markets w e serve continue to offer significant new
opportunities. Here are some reasons why w e are confident about the future…
Employer Services, our oldest business, is the leading provider of outsourced payroll and HR services.
However, enormous potential remains in every ES market segment as the outsourcing trend continues to gain momentum. For
instance, our business that provides payroll and other services to small companies in North America has over 370,000 clients; yet
they represent only a fraction of the 11 million companies plus 24 million home-based businesses in the U.S. market that could
potentially use our services. About 60% of middle-market companies still have not yet chosen to outsource payroll and HR. And
while our National Accounts business in North America has grown to over $800 million annually, the market potential among our
existing large employer clients is over $11 billion. Additionally, we pay only 4 million employees outside of North America.
Brokerage Services is the leading provider in the online brokerage services market, yet processes only about
25% of the online trades in North America–a market that has grown 100% annually in each of the past two years and promises
to continue growing at an incredible pace. In addition, this year we announced our global securities processing platform, opening
the door to significant incremental revenue opportunities from both our existing base and brand new global relationships.
Dealer Services, with about a 40% share of the $2 billion North American automotive retail market, is actively
engaged in developing new opportunities in the much larger, auto-related e-business market, through innovative services and new
business alliances.
Claims Services, an international leader in computerized claims settlement services, still serves only a third
of the 33,000 automated body shops in the market, and is just beginning to penetrate the very large medical cost containment arena.
…These are just
some
of our opportunities.
We use technology to create innovative business solutions, which we back up with highly responsive client service.
[ ]
All of ADP’s major businesses are
industry leaders – competing in
robust markets that offer excellent
growth opportunities.
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