eTrade 2007 Annual Report Download - page 198

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Attachment 1
Learn about the E*TRADE Securities 2-Second Execution Guarantee
Under our execution guarantee program, if you place a qualified market order for an S&P 500 stock or an ETF and it doesn’t fill
within 2 seconds, we’ll give you a free commission on a future trade.
Eligible orders
•
Know which orders are eligible
•
Know which stocks and ETFs are eligible
Ineligible orders
•
Learn where I can place orders
•
Know which orders are ineligible
•
Understand how short options positions affect the guarantee
•
Understand how halted, locked, or crossed markets affect the guarantee
•
Learn how orders stopped for price improvement affect the guarantee
•
Learn how fast markets can affect the guarantee
•
Learn how multiple, like orders affect the guarantee
•
Understand how regional exchanges affect the guarantee
Order status and commission credits
•
Know how system interruptions affect the guarantee
•
Know why an order is “under review”
•
Learn how E*TRADE Securities determines execution time for the guarantee
•
Know if I get a commission credit for a guaranteed execution order
•
Find out how many commission credits I have
Know which orders are eligible
Our guarantee means that any qualifying stock or ETF order you place will be executed in 2 seconds or less – and if it isn’t, we’ll give
you a commission credit to use on a future qualifying order.
For an order to be eligible for the 2-Second Execution Guarantee, it must be:
•
Use my commission credits
•
A market order for anywhere between 100 and 500 shares
•
For a stock in the S&P 500 Index or ETFs available through E*TRADE Securities
•
A buy, sell, or buy-to-cover order (no sell-short orders)
•
Received by E*TRADE Securities between 9:45 a.m. and 3:59 p.m. ET (if the market opens late or closes early, these times will
be adjusted accordingly)
•
Placed through the E*TRADE Web site, Power E*TRADE Pro, Power E*TRADE MarketTrader, Trading Desk, a wireless
device, or the Voice Browser
A-7