Waste Management 2007 Annual Report Download - page 3

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Doing What Counts.
The purpose of an annual report is to tell the story of a company’s performance.
The numbers inside tell us how much, how many, how high, how low—in short, how well
the company performed during the past year. These numbers are vital and necessary.
However, we believe there is a story beyond the numbers. It is the story of what the
company is doing to leverage its experience, knowledge, and resources for a greater good.
While doing its best to improve business, is the company also doing its best to improve
the world around it?
At Waste Management, we strive to build a company of ever-increasing strength and
profitability. At the same time, we focus on the things that matter most to those
who hold a stake in our company. For our customers, that means earning their
recommendations by providing world-class, professional service. For our employees,
it means safety and health, respect, empowerment, and professional growth.
For our shareholders, it means a strong and consistent return on their investment.
For our communities, it means an ongoing partnership of trust and cooperation.
For the environment, it means protection, restoration, and the promise of a safer,
cleaner world for future generations.
We are doing our best to build a company where numbers measure not only our financial
and operational performance, but also the significance and impact of our actions.
We are doing what counts.
Waste Management, Inc. is the leading provider of comprehensive waste
management and environmental services in North America. As of
December 31, 2007, the company served nearly 20 million municipal,
commercial, industrial, and residential customers through a network
of 354 collection operations, 341 transfer stations, 277 active landfill
disposal sites, 16 waste-to-energy plants, 105 recycling plants,
and 108 beneficial-use landfill gas projects.
CONTENTS
Message from the CEO 2
Operations Review 5
Financial Information 31
Board of Directors i
Officers ii
Corporate Information iii