US Bank 2009 Annual Report Download - page 10
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Please find page 10 of the 2009 US Bank annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.8 U.S. BANCORP
Quality
Strength
Leadership
We recognize the value of every employee and the
determining role they play in our continued success.
We tell every employee “your career is here,” and we
make the investments and create the programs to support,
develop and leverage employee excellence, engagement
and satisfaction for the benefi t of our customers,
communities and shareholders.
Developing leaders, building careers
The fl ight to quality isn’t just among customers. We’ve
been fortunate that so many talented employees of the
highest caliber want to start or continue their careers at
U.S. Bancorp. A wide range of development programs
and tools are in place to enhance their experience.
Leading US is our new one-stop platform for leader
communications and development. This resource offers
employees easy access to relevant information that helps
them stay current about strategic business initiatives.
Harvard Resources provides an online learning and
development environment covering dozens of career
development topics. Our 56 local and virtual Development
Network chapters across the franchise connect
employees with personal and professional opportunities
to learn new skills, network with colleagues and engage
in community projects. MentorConnect provides individual
and group mentoring programs. These are just a few of
the many options available to all employees.
Leaders provide guidance, help develop direction
Our new Leadership Council members were selected
to represent the diverse voice of our leaders across the
company. These 14 leaders shape direction, provide
thoughtful leadership and advocate and champion strategic
When Bonnie Gingrich (right), wanted to refi nance her
mortgage, she called Leticia “Tish” Boland (left), U.S. Bank
CRA loan offi cer in Freeport, Ill. Not only did Tish provide
solid banking advice, she gave her customer personal
comfort on the day Bonnie’s dog had to be put to sleep.
Then, when Bonnie needed some trim painted before the
refi nancing, Tish and her husband rented a ladder and
completed the paint job! For her outstanding service, Tish
was one of our 2009 Circle of Service Excellence winners.
All of US
serving you
It’s a commitment – from all
60,920 of US