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PART IV
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
(a) The following documents are filed as part of this report:
(1) Financial Statements—See Index to the Consolidated Financials Statements and Supplementary Data in Item 8 of
this report.
(2) Financial Statement Schedules—No schedules have been filed because the information required to be set forth
therein is not applicable or is shown in the financial statements or related notes included as part of this report.
(3) Exhibits
—
See in Item 15(b) of this report.
(b) Exhibits.
72
Exhibit
Description of Document
3(i)
Restated Certificate of Incorporation, as amended (incorporated by reference to Exhibit 3.1 of SupportSoft’s annual
report on Form 10-K for the year ended December 31, 2001).
3(ii)
Amended and Restated Bylaws (incorporated by reference to Exhibit 3.2 of SupportSoft’s annual report on Form 10-K
for the year ended December 31, 2001).
4.1
Form of Common Stock Certificate (incorporated by reference to Exhibit 4.1 of SupportSoft’s quarterly report on Form
10-Q for the quarter ended June 30, 2002).
4.2
Registration Rights Agreement, dated June 22, 1999, by and among the registrant and the parties who are signatories
thereto (incorporated by reference to Exhibit 4.2 of SupportSoft’s registration statement on Form S-1 (File No. 333-
30674) filed on February 18, 2000).
4.3
Amended and Restated Registration Rights Agreement, dated March 14, 2000, by and among the registrant and the
parties who are signatories thereto (incorporated be reference to Exhibit 4.3 of Amendment No. 5 to SupportSoft’s
registration statement on Form S-1 (File No. 333-30674) filed on June 27, 2000).
10.1*
Registrant’s Amended and Restated 1998 Stock Option Plan (incorporated by reference to Exhibit 10.1 of Amendment
No. 8 to SupportSoft’s registration statement on Form S-1 (File No. 333-30674) filed on March 9, 2000).
10.2*
Registrant’s 2000 Omnibus Equity Incentive Plan (incorporated by reference to Exhibit 10.2 of Amendment No. 8 to
SupportSoft’s registration statement on Form S-1 (File No. 333-30674) filed on July 13, 2000).
10.3*
Registrant’s 2000 Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.3 of Amendment No. 7 to
SupportSoft’s registration statement on Form S-1 (File No. 333-30674) filed on July 11, 2000).
10.4*
Form of Directors and Officers’ Indemnification Agreement (incorporated by reference to Exhibit 10.4 registration
statement on Form S-1 (File No. 333-30674) filed on February 18, 2000).
10.5*
Employment Agreement, dated July 15, 1999, by and between the registrant and Radha R. Basu (incorporated by
reference to Exhibit 10.6 of Amendment No. 3 to SupportSoft’s registration statement on Form S-1 (File No. 333-
30674) filed on April 26, 2000).
10.6
Transition Agreement between Radha R. Basu and SupportSoft, Inc., dated March 12, 2006 (incorporated by reference
to Exhibit 10.1 of SupportSof
t
’s current report on Form 8-K filed on March 13, 2006).
10.7*
Employment Agreement, dated August 16, 1999, by and between the registrant and Scott Dale (incorporated by
reference to Exhibit 10.7 of SupportSoft’s registration statement on Form S-1 (File No. 333-30674) filed on February
18, 2000).