Support.com 2005 Annual Report Download - page 14

Radha R. Basu. Ms. Basu has served as President, Chief Executive Officer and as a director of SupportSoft since July 1999
and became Chairman of the Board of Directors in January 2001. Ms. Basu announced her intentions to retire from the Company, but
will continue in her position until a suitable successor is in place and remain a part-time employee on an as-needed basis to help the
successor’s transition for a period of one year. Ms. Basu worked at Hewlett-Packard Company, a computing and imaging solutions
provider company, from November 1978 to January 1999, and held various general management positions, most recently the general
manager of the electronic business software organization. Ms. Basu also serves as a director of Seec, Inc., an eBusiness solutions
company. Ms. Basu holds a B.S. in engineering from the University of Madras, a masters degree in electrical engineering and
computer science from the University of Southern California and is a graduate of the Stanford University executive management
program.
Ken Owyang. Mr. Owyang was appointed to the position of Chief Financial Officer and Senior Vice President of Finance and
Administration in March 2006. Mr. Owyang has served as Interim Chief Financial Officer since January 2006, and as Vice President
of Finance for SupportSoft since November 2004. Prior to November, 2004, Mr. Owyang provided consulting services to SupportSoft
since April 2004. From May 2003 until April 2004, he was an independent financial consultant to private and public companies. From
November 1997 until February 2002, Mr. Owyang was employed by Marimba, Inc, an enterprise software company, initially as
Controller and then Chief Financial Officer beginning in June 2000. Mr. Owyang holds a B.A. in Business Administration and
Accounting from San Francisco State University.
Cadir B. Lee. Mr. Lee co-founded SupportSoft. He has served as Vice President of Engineering since October 2004 and as
the Chief Software Officer of SupportSoft since its incorporation in December 1997. From 1995 to 1997, Mr. Lee served as a
software consultant to Hewlett-Packard Company, a computing and imaging solutions provider company. Mr. Lee holds a B.S. in
biological sciences and a B.A. in music from Stanford University.
Chris Grejtak. Mr. Grejtak has served as the Senior Vice President of Products and Marketing and Chief Marketing Officer
of SupportSoft since May 2003. From August 2002 to May 2003, Mr. Grejtak served as the Senior Vice President of worldwide
marketing for Portal Software, Inc., a billing solutions company. From February 2001 to June 2002, Mr. Grejtak served as Chief
Marketing Officer of Broadvision, an enterprise portal software company. From December 1999 to December 2000, Mr. Grejtak
served as the Chief Executive Officer of Viquity Corporation, a business-to-business infrastructure company. From December 1996 to
December 1999, Mr. Grejtak served as the Executive Vice President of Marketing at Brio Technology, an enterprise business
intelligence company. Mr. Grejtak holds a B.A. in sociology from Middlebury College.
John Van Siclen. Mr. Van Siclen has served as the Senior Vice President of Worldwide Field Operations of SupportSoft since
August 2003. Mr. Van Siclen announced his intention to separate from the Company, effective March 31, 2006. Prior to joining
SupportSoft, from January 2002 to April 2003, Mr. Van Siclen served as President, Chief Executive Officer and director of
Interwoven, Inc., a content management software company. From May 2001 to January 2002, he served as the Senior Vice President
and Chief Operating Officer of Interwoven, and from December 1999 to April 2001, he served as Interwoven’s Vice President of
Corporate and Business Development. Prior to joining Interwoven, Mr. Van Siclen served as President and Chief Executive Officer of
Perspecta, Inc., an Internet software company, from February 1996 to November 1999. Perspecta was acquired by Excite@Home in
October 1999. Mr. Van Siclen holds a B.A. in history from Princeton University.
SEC Filings and Other Available Information
We were incorporated in Delaware in December 1997. We file reports with the Securities and Exchange Commission (SEC),
including without limitation annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and
amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934. The public
may read and copy any materials we file with the SEC at the SEC’s Public Reference Room at 100 F Street, N.E., Washington, DC
20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at [phone]. In
addition, we are an electronic filer. The SEC maintains an Internet site that contains reports, proxy and information
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