Staples 2007 Annual Report Download - page 7

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• Creating new business opportunities for diversity suppliers. Increased spend with diversity
suppliers for a total increase of 67% since 2005. Provided training for our diversity suppliers at
the third annual Diversity Workshop and Summit, which gives our diversity suppliers direct
contact and targeted guidance from Staples’ senior leaders.
DIFFERENTIATE OUR BRAND.
• Taking a stand against corruption. Kicked off a global anticorruption initiative by creating a
new policy and supporting procedures and holding briefings for senior leaders in Asia, Europe
and the U.S.
• Evolving our eco-friendly offering. Expanded our offering of eco-friendly products in North
America to more than 3,000, including nine Staples® brand printing and copy paper products
certified by the Forest Stewardship Council (FSC). Improved product labeling at JPG in France to
help make it easier for customers to find eco-friendly products. Offering paper products made of
bagasse, the agricultural residue from sugar production, to Officenet customers in Argentina.
• Making responsible copying our standard. Printing paper certified by the FSC and containing
50% post-consumer recycled content became the standard offering for all black & white high-
speed copy jobs in all retail Copy & Print Centers. To save energy, our retail Copy & Print
Centers use ENERGY STAR® qualified copiers.
• Constructing greener buildings. Built the first LEED certified retail store in Miami, Florida,
achieving a LEED Silver certification, and broke ground on a second store in Roslindale,
Massachusetts that will also meet LEED Silver standards. We also used more rooftops to harvest
solar energy with the installation of eight new solar systems in 2007, for a total of 13 active
power-saving renewable energy systems.
GROW PROFITABLY AND RESPONSIBLY.
• Improving transparency of ethics concerns. Upgraded the ethics issue management system
and related procedures to provide better oversight of the types of ethics concerns that are raised
and how they are handled across the company.
• Transforming the way we manage information risks. Developed a new global Privacy and
Information Management Program to secure customer, associate and business data with the goal
of lowering the likelihood of a breach, streamlining our practices and enabling better oversight.
• Sourcing products ethically. Conducted more than 375 comprehensive social accountability
audits at more than 300 active international factories making Staples® brand products. Increased
investment in Staples® brand product quality and safety program, including enhanced testing,
inspections, and monitoring.
• Recycling eWaste. Launched the first-ever national retail electronics recycling program to create
an easy and environmentally responsible solution for customers to recycle their office technology
products. We’ve collected more than 2 million pounds of material since launching the program in
May of 2007. Additionally, we recycled more than 24 million ink cartridges in the U.S. in 2007
alone.
• Controlling costs through energy efficiency. Reduced our energy use per square foot by more
than 10% since 2001. In 2007, saved more that 540,000 gallons of diesel, roughly $1.5 million,
due to modifications to our truck fleet in 2006 that limit top speeds. Joined the EPA SmartWay
program, pledging to green our freight facility operations and use third-party carriers committed to
increasing fuel efficiency.
• Localizing community support. Supported 130 grassroots organizations as part of our new
U.S.-based market entries. When entering a new market, such as Chicago, South Florida or
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