Quest Diagnostics 1996 Annual Report Download

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Quest Diagnostics
Incorporated
1996
Annual Report
Answers.

Table of contents

  • Page 1
    Quest Diagnostics Incorporated 1996 Annual Report Answers.

  • Page 2
    ... for patients, answers for partners, answers for better health care decisions. We are excited about Quest Diagnostics and the opportunities which it presents. The model for driving the successful turnaround of our company starts with our employees. Satisfied employees will yield satisfied customers...

  • Page 3
    ... the patient comes first in everything we do. We carefully chose the name "Quest Diagnostics" to signify our dedication to the continuing pursuit of unexcelled quality in our core testing and our relentless search for new knowledge and medical insights. Our new name is closely linked with a new set...

  • Page 4
    ...our research and development facilities at Nichols Institute. We developed a clear, three-pronged strategy: • To be the best supplier of the highest quality and lowest cost diagnostic testing, information and services; • To be the preferred partner with large buyers of health care services; and...

  • Page 5
    ... us in the turnaround of Quest Diagnostics! Our challenges are clear: to standardize the operations, processes and systems of our multitude of laboratory facilities and support services; to convert unprofitable customer accounts into profitable ones by better matching our prices and the services we...

  • Page 6
    We will be the highest quality, lowest cost provider of diagnostic testing, information and services. Answers for Patients

  • Page 7
    ... the test results, we produce invoices and begin a complex process to get paid for our services. Payors include patients, doctors, indemnity insurance companies, managed care companies, hospitals, clinics, employers and government payors such as Medicaid and Medicare. Our History There is a cost...

  • Page 8
    ... takes about 45 minutes. Early last year, a doctor on our medical staff approached a supplier, Genzyme Diagnostics, which was working on a new reagent that could greatly simplify the HDL testing process. Instead of having to centrifuge the specimen, the Genzyme reagent would be added to the original...

  • Page 9

  • Page 10
    We will be the preferred partner with large buyers of health care services. Answers for Partners

  • Page 11
    ... lab. In Lincoln, Nebraska, and Sioux City, Iowa, Quest Diagnostics has a management contract to manage inpatient and outreach labs for 25 hospitals. In December we signed a letter of intent with University of Pittsburgh Medical Center to jointly pursue opportunities in routine lab testing, medical...

  • Page 12
    ... care company on the East Coast uses this information to help it monitor and manage diabetic members who are employees of a single member company. Specifically, the managed care company requires test results every time one of their diabetic patients has a test performed at one of our labs. Searching...

  • Page 13

  • Page 14
    We will be the leading innovator for diagnostic testing, information and services. Answers for Better HealthCare Decisions

  • Page 15
    ... for measuring free thyroid hormone, and the development of new tests to detect the response to treatment for HIV. Access to Leading Researchers Often, routine testing won't provide adequate answers. The scientists and medical directors at Nichols Institute in San Juan Capistrano, California have...

  • Page 16
    ...Biotechnology Research & Development at Quest Diagnostics Nichols Institute, is working closely with renowned breast cancer specialist Dr. Marc Lippman, Director of the Vincent T. Lombardi Cancer Research Center at the Georgetown University Medical Center, to develop new tests to help doctors select...

  • Page 17

  • Page 18
    Kim Fatovich Client Services Gina Talmadge Phlebotomy Steve Kovach Logistics Gladys Cuezas Auto Chemistry Lab

  • Page 19
    ... Hills, Michigan Baltimore, Maryland Cambridge, Massachusetts Denver, Colorado Horsham, Pennsylvania Irving, Texas Lincoln, Nebraska Phoenix, Arizona Pittsburgh, Pennsylvania Portland, Oregon St. Louis, Missouri San Diego, California Smyrna, Georgia Tampa, Florida Teterboro, New Jersey Wallingford...

  • Page 20
    ...Impaired Telephone TDD 312-461-5633 or TDD 312-461-5637. Change of Address Investment analysts who need additional information may contact: Investor Relations, Quest Diagnostics Incorporated, One Malcolm Avenue, Teterboro, New Jersey 07608. Shareholders may call the toll-free Quest Diagnostics News...

  • Page 21
    ... of pathology at Columbia University College of Physicians and Surgeons. 1996 Winners: Grand Rapids, Michigan Auburn Hills, Michigan Wallingford, Connecticut 1996 Challengers: Denver, Colorado Wood Dale, Illinois 1997 Quest Diagnostics Incorporated. All rights reserved. © Copyright 20

  • Page 22
    ... 166.4 $ 166.4 $ 176.5 $ 295.4 (a) Assumes that the spin-off from Corning Incorporated had been completed and the change in accounting policy for intangible assets had been adopted as of January 1, 1996. (b) Includes non-recurring charges totaling $669 million, $51 million, and $80 million in...

  • Page 23
    ... Accountability The patient comes first in everything we do. Our passion is to provide every patient and every customer with services and products of uncompromising quality - error free, on time, every time. We do that by dedicating ourselves to the relentless pursuit of excellence in the services...

  • Page 24
    One Malcolm Avenue Teterboro, New Jersey 07608 Annual Report without 10K: MI0029(6) Annual Report: MI0030(6)