National Grid 2009 Annual Report Download - page 3

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Our vision
Our strategy
Our Company objectives
Annual line of business priorities
Annual team priorities
Annual individual objectives
01 Business Overview
01National Grid plc Annual Review 2008/09
Line of sightThe vision, strategy and
Company objectives flow down
into every employee’s annual
performance objectives – what
we are doing now and how we
ensure we achieve our strategy
and vision.
Vision
We, at National Grid, will be the foremost international electricity and gas
company, delivering unparalleled safety, reliability and efficiency, vital to
the well-being of our customers and communities.
We are committed to being an innovative leader in energy management
and to safeguarding our global environment for future generations.
Our vision is the long term
aspiration for National Grid –
what we want to be in the future.
Responsibility
Our strategy and Company objectives are underpinned by our commitment to corporate responsibility.
We will operate to the highest standards of corporate governance and conduct our business in a lawful
and ethical manner.
Strategy and Company objectives
We will build on our core UK and US, electricity and gas, regulated business
base and financial discipline to deliver sustainable growth and superior
financial performance.
Our strategy and objectives
are a medium term step in the
journey towards the vision –
what we are doing over the
next few years.
Driving improvements in our safety, customer
and operational performance
Delivering strong, sustainable regulatory

and long-term contracts with good returns
Modernising and extending our transmission

and distribution networks
Expanding our capabilities and identifying new

financeable opportunities to grow
Becoming more efficient through transforming

our operating model and increasingly aligning
our processes
Building trust, transparency and an inclusive

and engaged workforce
Developing our talent, leadership skills

and capabilities
Positively shaping the energy and climate

change agenda with our external stakeholders
in both regions
Our strategy and Company
objectives provide the basis for
the annual priorities for each line
of business and global function.
These annual priorities form the
basis of the objectives for the
Executive Directors and flow
down the organisation into the
individual objectives for every
manager and employee.
Consequently the actions
required to deliver the strategy
are allocated and aligned with
employee responsibilities.
Our aim is that every employee
is able to trace their objectives
through to the Company’s
objectives, strategy and vision.
Vision, strategy and objectives