Macy's 2002 Annual Report Download

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2002 ANNUAL REPORT

Table of contents

  • Page 1
    2002 ANNUAL REPORT

  • Page 2
    ...'S, THE BON MARCHÉ, BURDINES, GOLDSMITH'S, LAZARUS, MACY'S AND RICH'S-MACY'S. IT ALSO OPERATES MACYS.COM, BLOOMINGDALE'S BY MAIL, AND A NETWORK OF ONLINE BRIDAL GIFT REGISTRIES OPERATED IN CONJUNCTION WITH WEDDINGCHANNEL.COM. COMMUNITY INVOLVEMENT Each Federated department store division is well...

  • Page 3
    FINANCIAL HIGHLIGHTS 2002 Net Sales Increase (decrease) in same-store sales (Note 1) Operating Income % of sales Diluted Earnings (Loss) Per Share Income from Continuing Operations Net Income (Loss) Cash Inflow (Outflow) Before Financing Activities (Note 2) 2001 2000 1999 $ 15.435 billion $ 15....

  • Page 4
    ... COME TOGETHER IN FEDERATED AS ANOTHER YEAR BEGINS, AS WE CONTINUE TO REDEFINE THE DEPARTMENT STORE AND EVOLVE OUR COMPANY. SUCH A TIME OFFERS PROMISE EVEN AS CHANGE BRINGS ITS INEVITABLE CHALLENGES. IT IS THE YIN AND YANG OF ANTICIPATING THE FUTURE. AND IT IS IN MEETING THESE CHALLENGES THAT...

  • Page 5
    ...continue to develop and test new ideas for our stores. In the pages that follow, we attempt to answer some of the questions that you might have about our business. This includes how we are acting to win a greater portion of our customers' discretionary spending and regain market share as we position...

  • Page 6
    ... way-finding signage, the installation of convenient shopping carts and price-check scanners, and enhanced fitting rooms and sitting areas. • Enhancing communication with customers to clarify our marketing messages and further leverage the company's powerful store brands and significant annual...

  • Page 7
    ...'s home stores in downtown Chicago and Oakbrook, IL. New Rich's-Macy's furniture galleries will open in Atlanta and Augusta, GA. The Bon Marché will open a new department store in Redmond, WA, and a furniture gallery in Tacoma, WA. Macy's East will open a new furniture gallery on Staten Island...

  • Page 8
    ... in a department store, shoppers can buy what's needed for themselves, every member of the family and their homes. Customers also can purchase wedding gifts through our nationwide gift registry, and access specialized services such as interior design, personal shopping and gift-wrapping. Malls are...

  • Page 9
    ...department store by experimenting with new merchandising, improved visual presentation and signage, and additional conveniences such as upscale shopping carts, price-check scanners, enhanced fitting rooms and customer lounges. We recognize and understand the compelling mandate to enhance our product...

  • Page 10
    ... an advantage for department stores over national-chain discount and specialty stores. Federated is working more closely than ever with national brand vendor resources to identify exclusive and limited-distribution items and lines that can be found first by customers at our department stores. We are...

  • Page 11
    ... woman, while Charter Club attracts more classic, traditional customers. We also are working with key vendors to develop fashion lines and product that are exclusive to Federated. Conviction is the key. When we believe in a particular fashion trend, we are going to do a better job of making that...

  • Page 12
    ... Department Stores, Inc. Investor Relations Department 7 West Seventh Street, Cincinnati, OH 45202 Transfer agent for Federated shares: The Bank of New York Shareholder Relations Department Church Street Station P.O. Box 11258 New York, NY 10286-1258 1-800-524-4458 Annual Meeting: The next annual...

  • Page 13
    ... Zorn Employee Relations David W. Clark Human Resources Gary J. Nay Real Estate Thomas G. Cody Vice Chair Karen M. Hoguet Chief Financial Officer Carol A. Sanger Corporate Communications & External Affairs Tom Cole Vice Chair Rudolph V. Javosky Design & Construction Janet E. Grove Vice Chair...

  • Page 14
    7 West Seventh Street Cincinnati, Ohio 45202 www.fds.com