Family Dollar 2005 Annual Report Download - page 3

Family Dollar Stores, Inc.
value
At the heart of Family Dollar’s mission is
the determination to provide exceptional
value to the people who are the most
important to us
— our Shareholders, our
Customers and our Associates.
The Cooler Initiative: Our stores provide value and convenience to
our Customers through an expanded fo od asso rtment, which includes
refrigerated coolers for those frequent ‘milk and eggs’ fill-in trips.
Offering family staples in both perishable and non-perishable foo ds
keeps our Customers co ming back day after day.
The Urban Initiative: The Urban Initiative addresses the opportunities
and challenges of o perating in urban markets. Better Customer service
and store presentatio n standards, a more flexible o rganizatio nal structure
and impro ved pro cesses drive higher financial perfo rmance, creating
value for our Shareho lders, our Customers and our Associates.
The Treasure Hunt Initiative: Our Customers appreciate the tremendo us
value we deliver by o ffering both exciting and unique Treasure Hunt items,
as well as o ur everyday home and family necessities that they co unt on.
The New Store Initiative: By expanding into new areas and increasing
our presence in existing markets, our stores pro vide value and
neighbo rho od co nvenience to one of the fastest growing, yet vastly
under-served consumer segments.
Our Associates: Family Dollar’s most valuable asset is our team of
talented and dedicated Associates. We are committed to pro viding the
skills and development tools to allow our Associates to build not just
a job, but a career with us.