Dominion Power 2007 Annual Report Download - page 16

Download and view the complete annual report

Please find page 16 of the 2007 Dominion Power annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 120

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120

14 Dominion 2007 Annual Report
•Our generators powered by fossil
fuels and hydroelectric power
were available for service 87.4
percent of the time, an important
measurement of efficiency.
•Our natural gas transmission
system had completed its seventh
year without an unscheduled,
primary firm gas interruption to
our customers.
CONTRIBUTING
TO WORTHY CAUSES
We work daily to improve the com-
munities where we do business.
In 2007 Dominion volunteers
completed 21 projects to benefit
public parks and local outdoor facili-
ties in eight states.
Giving back to the communities
where we live and work is integral to
our corporate culture as the owner of
major public service utilities. Many
of our employees devote much of
their free time to helping others—
about 100,000 hours total each year.
In 2007, through the Dominion
Foundation and other resources, your
company gave almost $19 million
to all manner of worthy causes. Since
2001 the foundation has distributed
$63 million to our communities.
We offer a matching gifts program to
encourage employee donations.
Dominion’s EnergyShare fuel
assistance program, a highly success-
ful public-private partnership that
receives broad community support,
reached a milestone with the celebra-
tion of its 25th anniversary last year.
The program has raised $25 million
since 1982 and helped more than
135,000 households stay warm.
We created this flexible safety net
program to help our most vulnerable
customers pay their heating bills. Last
year we expanded the program to
include assistance for cooling in the
sweltering summer months common
to North Carolina and Virginia.
DOMINION HAS CHANGED
TO BETTER SERVE INVESTORS,
CUSTOMERS
For Dominion, last year defined
change. The symbol for change is
the Greek letter ∆, or“delta,” which
is equivalent to the English letter
“D”—the New York Stock
Exchange’s ticker symbol for your
company.
In 2007 we made the biggest
change this company has undertaken
in years. We adapted a business
model and structure to maximize
shareholder value. We also have
adapted to the realities of a
marketplace that rewards excellent,
efficient, cost-effective operations and
lower risk profiles. Showing flexibility
at a critical juncture in our
company’s long, proud history and
in an age of economic uncertainty
has required equal parts ingenuity,
leadership, energy, experience,
expertise and skill. We believe our
corporate restructuring and reposi-
tioning will benefit shareholders
and customers alike.
We know that it takes trust to
place your money in a company that
invests in future long-term growth.
Thank you for your continued
confidence.
Sincerely,
Thomas F. Farrell II
GIVING BACK TO THE
COMMUNITIES WHERE WE
LIVE AND WORK IS INTEGRAL
TO OUR CORPORATE CULTURE
AS THE OWNER OF MAJOR
PUBLIC SERVICE UTILITIES.