Allstate 2005 Annual Report Download - page 19

15
1993 2002
1996 2005
1999
1990
1990-2005
1978 1987
1981 1990
1984
1975
1975-1990
Enjoying Scale Allstate has the scale and financial resources to
meet its commitments to customers and generate profitable growth.
To strengthen this foundation, we are investing in our distribution
channels, building a more efficient and customer-focused claim
operation and leveraging best practices to control costs and boost
performance across our organization.
Innovation
Corporate
Citizen
Protect and
Prepare
Consumers
Strategy for the Future
Creating a Climate for Success
Corporate Citizen
Some things never
change. By investing
in communities,
Allstate generates a
return on invested
capital and helps
create brighter
futures for new
generations of
customers.
Innovation
New products and
improved processes
differentiate Allstate
in the marketplace
and help build prof-
itable long-term
relationships.
Protecting and
Preparing
Consumers
Whether it’s their
personal assets or
financial futures,
Allstate will help its
customers feel better
protected today and
better prepared for
tomorrow’s challenges.
1990
Offers
Neighborhood
Exclusive
Contracts to
Agents.
1982
Announces
National Urban
Policy to support
and improve
neighborhood
housing.
1983
Introduces
Universal Life
policy for savings
and investment.
2002
Expands
tiered pric-
ing in auto
and home-
owners
insurance.
1993
Becomes largest
publicly held
personal lines
insurance
company.
1995
Becomes a totally
independent com-
pany after spin-off
from Sears.
1999
Establishes Good
Hands®Network,
giving customers
24-hour access to
Allstate services.
1999
Introduces
Exclusive Agent
Contractor pro-
gram.
2005
Introduces
Allstate®Your
Choice Auto
insurance.
1976
Starts Tech-Cor
operation for
research on
auto/home
repairs.
1976
Organizes
Helping Hands®
program to
promote
employee
volunteerism.