Aetna 2004 Annual Report Download - page 11

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19
“Integrating our data and clinical services across our products
is helping our members lead healthier, more productive lives
because it improves our ability to identify the members we
can really help, and it enables us to provide more useful
information to their physicians.”
– Hyong Un, M.D.
National Medical Director
Behavioral Health
From left:
Dong Ahn, Pat Farrell,
Hyong Un and Mary Fox –
Integrating information for
improved health care
18
INNOVATION THROUGH INTEGRATION
Clinical programs that integrate traditional medical with other
health care services create significant opportunities to improve care.
We are able to make connections that result in more targeted,
effective outreach to our members and more meaningful
information for their physicians.
■Our new Migraine Management program reviews hospital
inpatient and emergency room data to identify members at risk
for future migraine episodes. We then reach out to these members
with materials outlining strategies to manage the headaches.
■Through Aetna Integrated Health and Disability, we integrate
members’ health, disability, behavioral health and pharmacy
data to identify and reach out to members at risk of suffering
adverse health and disability events. The result: improved
employee wellness and productivity.
■Aetna is supporting research expected to show that good oral
health can affect the body’s overall health, such as the connection
between periodontal disease and low-birth weight babies. We are
developing an outreach program to members encouraging
regular dental checkups as a contributor to good health.
■Preliminary results for our Medical/Psychiatric High-Risk
Disease Management Program illustrate that member workplace
productivity and quality of care increase when people with
chronic conditions, who are at high risk of depression – an
underdiagnosed condition – are identified and treated in an
integrated way.
40%
degree of improvement
in mental health reported
by members in Aetna’s
Medical/Psychiatric
High-Risk Disease
Management Program