Aetna 2001 Annual Report Download - page 7

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After a quarter of a century of dedicated service to Aetna, we bid farewell to
William H. Donaldson, who served as Aetna’s Chairman from February 
to April , and now, in accordance with company policy, is retiring from
Aetna’s Board of Directors. Bill provided essential leadership during a critical
period in Aetna’s history and set the company on a new course.
Early in , at a time of challenge, the Board asked Bill to step in as Chairman and CEO.
Co-founder of Donaldson, Lufkin and Jenrette, Inc.; past Chairman and CEO of the New York
Stock Exchange; founding dean of theYale School of Management; and former U.S. Undersecretary
of State, Bill had the experience and vision needed to get Aetna back on track.
Bill saw that Aetna’s business model had fallen out of rhythm with the marketplace. He ordered
a comprehensive review of Aetna’s businesses and quickly made tough decisions about how to
reposition the company for the future.The sale of Aetna Financial Services and Aetna International
to ING Groep N.V. substantially increased shareholder value by providing Aetna shareholders
approximately $. in exchange for each of their shares, plus stock in a new health company.
Looking toward the future, Bill initiated programs to reshape our product portfolio, enhance
relations with doctors and hospitals, and improve the quality of customer service. He reinvigorated
Aetna and increased our ability to serve the millions of people who rely on us for their health care
and related benefits needs.
We offer our heartfelt gratitude to Bill Donaldson for all he has given Aetna and wish him
all the best.
 . 