AIG 2013 Annual Report Download - page 82

addition, current market conditions may not necessarily permit insurance companies to increase pricing across all our
product lines.
AIG Priorities for 2014
AIG is focused on the following priorities for 2014:
• Emphasis on customers;
• Growth and profitability in our core insurance businesses;
• Enhance the yield on our investments while maintaining focus on credit quality;
• Manage our capital more efficiently by improving our capital structure and redeploying capital to areas that
promote profitable growth;
• Consummate the sale of our interest in ILFC;
• Work with the Board of Governors of the Federal Reserve System (the FRB) in its capacity as our principal
regulator; and
• Pursue initiatives that continue to reduce expenses and improve efficiencies to best meet the needs of our
customers, including centralizing work streams to lower-cost locations and creating a more streamlined
organization.
Outlook for Our Operating Businesses
The outlook for each of our businesses and management initiatives to improve growth and performance in 2014 and
over the longer term is summarized below.
Executive Overview
Growth and Business Mix — Grow higher value business to increase profitability and expand in attractive
growth economies.
Underwriting Excellence — Enhance risk selection and pricing to earn returns commensurate with the risk
assumed.
Claims Best Practices — Improve claims practices, analytics and tools to improve customer service, increase
efficiency and lower the loss ratio.
Operating Expense Discipline — Apply operating expense discipline and increase efficiencies by taking full
advantage of our global footprint.
Capital Efficiency — Enhance capital management through initiatives to streamline our legal entity structure,
optimize our reinsurance program and improve tax efficiency.
Investment Strategy — Execute our investment strategy, which includes increased asset diversification and
yield-enhancement opportunities that meet our liquidity, capital, risk and return objectives.
AIG PROPERTY CASUALTY STRATEGIC INITIATIVES AND OUTLOOK
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AIG 2013 Form 10-K64
ITEM 7 / EXECUTIVE SUMMARY
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