AIG 2013 Annual Report Download - page 28

Competition
Operating in a highly competitive industry, AIG Property Casualty competes against approximately 4,000 stock
companies, specialty insurance organizations, mutual companies and other underwriting organizations in the U.S. In
international markets, we compete for business with the foreign insurance operations of large global insurance
groups and local companies in specific market areas and product types.
Insurance companies compete through a combination of risk acceptance criteria, product pricing, service and terms
and conditions. AIG Property Casualty distinguishes itself in the insurance industry primarily based on its
well-established brand, global franchise, financial strength and large capital base, innovative products, expertise in
providing specialized coverages and customer service.
We serve our business and individual customers on a global basis — from the largest multinational corporations to
local businesses and individuals. Our clients benefit from our substantial underwriting expertise and long-term
commitment to the markets and clients we serve.
AIG Property Casualty Competitive Strengths and Challenges
Our competitive strengths are:
Financial strength — well capitalized, strong balance sheet
Expertise — in-depth knowledge of risk, experienced employees complemented with new talent;
Global franchise — operating in more than 95 countries and jurisdictions
Scale — facilitates risk diversification to optimize returns on capital
Diversification — breadth of customers served, products underwritten and distribution channels
Innovation — striving to provide superior, differentiated product solutions that meet consumer needs
Service — focused on customer needs, providing strong global claims, loss prevention and mitigation,
engineering, underwriting and other related services
We face the following challenges:
Barriers to entry are high for certain markets
Regulatory changes in recent years created an increasingly complex environment that is affecting industry
growth and profitability
AIG Property Casualty
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AIG 2013 Form 10-K10
ITEM 1 / BUSINESS / AIG PROPERTY CASUALTY
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