AIG 2011 Annual Report Download - page 23

Chartis serves over 70 million business and individual customers on a global basis — from the largest
multinational corporations to local businesses and individuals. Chartis is dedicated to creating a platform that is
easy and convenient for customers to access. Chartis’ clients benefit from its substantial underwriting expertise and
long-term commitment to the markets and clients it serves, as well as its tradition of product innovation. In 2011,
Chartis introduced more than 170 products and services worldwide.
Chartis’ scale and geographical diversification also allow the business to strategically deploy capital to pursue
attractive long-term opportunities around the world. Chartis regularly reviews and adjusts its business mix with the
goals of aligning risk profile with risk tolerance and meeting its capital management objectives. See Item 7.
MD&A — Capital Resources and Liquidity — Overview — Liquidity of Parent and Subsidiaries — Chartis for a
discussion of Chartis’ capital maintenance agreements (CMAs).
Consistent with AIG’s worldwide insurance investment policy, Chartis places primary emphasis on investments
in fixed maturity securities issued by corporations, municipalities and other government agencies, and to a lesser
extent, common stocks, private equity, hedge funds and other alternative investments.
SunAmerica offers a comprehensive suite of products and services to individuals and groups including term life,
universal life, A&H, fixed and variable deferred annuities, fixed payout annuities, mutual funds and financial
planning. SunAmerica offers its products and services through a diverse, multi-channel distribution network that
includes banks, national, regional and independent broker-dealers, affiliated financial advisors, independent
marketing organizations, independent and career insurance agents, structured settlement brokers, benefit
consultants and direct-to-consumer platforms.
SunAmerica presents its business in two operating segments: Domestic Life, which focuses on mortality-and
morbidity-based protection products, and Domestic Retirement Services, which focuses on investment, retirement
savings and income solution products.
SunAmerica’s strategy is to increase sales of its products and services in a disciplined manner that drives
consistent, profitable earnings growth and efficient use of capital. To do so, SunAmerica seeks to take advantage
of the growing need for insurance solutions to help Americans achieve their protection, investment, retirement
savings and retirement income goals. With its comprehensive platform of products and services offered through a
diverse multi-channel distribution network, SunAmerica is well positioned to help a wide array of customers meet
their goals. SunAmerica plans to expand its distribution network by adding more distribution firms, increasing the
number of individual agents and financial advisors who sell its products and seeking to increase the productivity of
those agents and advisors already selling its products, especially those in its affiliated group of career agents and
financial advisors.
AIG 2011 Form 10-K 9
CHARTIS CUSTOMERS
CHARTIS CAPITAL DEPLOYMENT
SUNAMERICA OPERATIONS
SUNAMERICA BUSINESS STRATEGY