ADP 2007 Annual Report Download - page 24

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22
DEALER SERVICES
Parts Department: Maximize profit opportunities
through comprehensive offerings including:
• Automated Customer Notification Solutions
• Parts Invoicing
• Parts Inventory Management
Front-End Services: Enables dealerships to sell more
vehicles and generate more profit from each sale using
comprehensive solutions including:
• Digital Marketing
• Customer Relationship Management (CRM)
• Finance and Insurance (F&I) / Desking
• Credit Check Services
• Digital Contracting
• Computerized Vehicle Registration
How We Serve The Market
WHO WE ARE
The largest global provider of integrated Dealer Management Systems (DMS)
and business solutions for vehicle dealers and manufacturers
Business Office Services: Help dealers efficiently
manage two of their most important resources –
cash and employees:
• Accounts Payable / Accounts Receivable / General Ledger
• Asset and Cash Management
• HR Management (pre-employment screening,
selection, retention)
• Payroll and Payroll Tax Filing
Service Department: Creates the opportunity for
dealers to get more customers in for service, generate
higher profits for each repair, and improve customer
satisfaction through solutions such as:
• CRM Features for Service
• Repair Order Invoicing
• Warranty Management
North America | Europe | South Africa | Asia-Pacific
Geographic Markets Served
We provide computing solutions and integrated applications that help dealers utilize technology to increase efficiency
throughout every area of the dealership.
This goes beyond a traditional DMS to include fully integrated solutions such as: Hosted (ASP) Solutions, Phone / Video
Systems, and Digital Marketing. Our suite of solutions also includes management reporting tools which allow dealers to
easily identify over- and under-performing areas across the enterprise.