ADP 2001 Annual Report Download - page 13

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Please find page 13 of the 2001 ADP annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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At ADP, the relationship between associate retention and client satisfaction is unmistakable.
As trained and highly motivated associates stay with us longer, so do the clients we serve. Favorable associate
morale leads to longer associate tenure yielding increased productivity. Consequently, the clients we serve have
a longer average life cycle and generate higher margins.
We are funding our EOC initiative with the same vitality as we do other strategically important initiatives,
such as World Class Service and Product Leadership, which shape the character of our business. Highly
motivated associates have always made a difference at ADP, and the investment we make in their futures –
from training to career development – is a fundamental investment in the future of ADP.
Nothing influences ADP’s success more than the
Collective Talents
and inspired performance of our associates.
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