Yamaha 2009 Annual Report Download - page 16

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Forging Strong Partnerships
Designing an Optimal Acoustic Space
Yamaha’s commercial audio equipment is used in theaters, concert
halls, sports facilities and churches worldwide, where it has gained
a strong following. Yamaha not only delivers equipment of this kind
for facilities, but proposes comprehensive solutions ranging from
electrical sound system site surveys and planning, to system
design, installation, and maintenance. In this way, Yamaha has a
well-developed support system that assists in creating better
acoustic spaces.
Business Development in Japan
Yamaha Sound Systems Inc. was established in Japan in April
2009 from the merger of Fuji Sound Co., Ltd. and Yamaha
Sound Technologies Inc. The integration of these two compa-
nies with long histories in the electrical sound system field, and
over 2,000 completed construction projects, including for the
National Theater of Japan and the New National Theater, Tokyo,
will concentrate the technological capabilities amassed by both
companies, coalescing synergies in multiple areas, including in
their ability to meet customer requests. Ultimately, this merger
will help earn greater trust from customers, and enable Yamaha
to provide better quality services.
Earning Trust Through Maintenance Services
In the commercial audio equipment business, the key to earning
customers’ trust is ongoing maintenance and repair services that
continue beyond initial equipment installation. As for audio system
maintenance itself, providing thorough maintenance based on
direct feedback from the operators who actually use the systems
is also vital to creating comfortable acoustic spaces.
Future Business Development
Yamaha Sound Systems already boasts an unrivalled presence in
Japan from designing optimal acoustic spaces for theaters and
concert halls to domed stadiums, arenas and other sports facilities.
Recently, there is a recognition that needs pertaining to ideal
acoustic spaces for comfortably conveying sound have the
potential to grow from a variety of angles; for example, large-
scale commercial facilities, train stations, schools and other
public shared spaces. Yamaha Sound Systems will leverage its
expertise in projects for theaters and concert halls to meet these
needs, thereby creating better acoustic spaces for these venues.
Yamaha seeks to achieve ideal acoustic spaces in a wide range of fields of music, culture and the arts by creating
accurate and comfortable sound environments. Yamaha continues to forge close, long-term relationships with a
host of customers by proposing and supporting the acoustic environments that they aim to achieve.
Yamaha Sound Systems Service Process
Site Survey
and Planning
Proposal Installation After-Sales Service
Site survey/
Planning
Design,
Planning
Contract,
Start of
construction/
Manufacture
Inspection,
Construction
completion/
Delivery
Development Construction Maintenance
Audio
adjustment,
Measurement
Repair
planning,
Survey
14 Yamaha Corporation