Western Union 2013 Annual Report Download - page 175

2013 FORM 10-K
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The table below sets forth transaction and revenue changes by region compared to the prior year and revenues as a percentage
of consolidated revenue by region for the years ended December 31, 2013 and 2012.
Year Ended December 31,
2013 2012
Consumer-to-Consumer transaction growth/(decline) (a):
Europe and CIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4% (1)%
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0% (1)%
Middle East and Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7% 7%
Asia Pacific ("APAC") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6% 3%
Latin America and the Caribbean ("LACA") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1)% 1%
westernunion.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65% 41%
Consumer-to-Consumer revenue growth/(decline) (a):
Europe and CIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (4)% (6)%
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (9)% (3)%
Middle East and Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0% 3%
APAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3)% 3%
LACA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3)% 3%
westernunion.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24% 24%
Consumer-to-Consumer revenue as a percentage of consolidated revenue (a):
Europe and CIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21% 22%
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19% 20%
Middle East and Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16% 15%
APAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12% 12%
LACA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9% 9%
westernunion.com. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3% 3%
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(a) Significant allocations are made in determining the transaction and revenue changes under the regional view in the above
table. The geographic split for transactions and revenue is determined based upon the region where the money transfer is
initiated and the region where the money transfer is paid. For transactions originated and paid in different regions, we split
the transaction count and revenue between the two regions, with each region receiving 50%. For money transfers initiated
and paid in the same region, 100% of the revenue and transactions are attributed to that region. For money transfers initiated
through our websites ("westernunion.com"), 100% of the revenue and transactions are attributed to westernunion.com.
We view our Consumer-to-Consumer money transfer service as one interconnected global network where a money transfer
can be sent from one location to another, around the world, including related transactions that can be initiated through
websites and account based money transfers. The segment includes five geographic regions whose functions are limited to
generating, managing and maintaining agent relationships and localized marketing activities and also includes
westernunion.com. By means of common processes and systems, these regions and westernunion.com create an
interconnected network for consumer transactions, thereby constituting one global Consumer-to-Consumer money transfer
business and one operating segment.