Unum 2007 Annual Report Download - page 13

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11
Who We Are
Unum US is one of the leading providers
of employee benefits in the United States,
protecting millions of people and their
families in the event of illness or injury. It
is the market leader in both group and
individual disability insurance and group
long-term care, as well as one of the largest
providers of group life and voluntary
workplace benefits – products that are
uniquely suited to meet the demands of
today’s diverse workplace.
But Unum’s value goes well beyond
the products it offers. Its goal is to provide
“better benefits at work,” and its mission
is to be the absolute best at building
meaningful and lasting connections
among employers, their employees and
the benefits they provide. Unum delivers
on that commitment through a full array
of benefits solutions – including education,
enrollment services and industry-leading
claims support – that meet the evolving
needs of both the employer and employee.
The Benefits We Offer
Companies want benefits that can help
them attract and retain quality employees
and solve human resources challenges,
such as managing an increasingly diverse
workforce and easing the pressure from
rising healthcare costs. At the same time,
consumers are looking for simplicity in
their benefits and help with understanding
the choices available to them.
Unum offers a full spectrum of benefits
solutions that address these very real
challenges. Because a diverse workforce
has diverse needs, Unum offers targeted
plan designs that offer flexibility of funding,
while still being easy to administer. The
launch of Simply Unum, an integrated
platform of products and online administra-
tive, enrollment and claims services, is but
one way Unum is transforming the benefits
marketplace through innovative solutions.
Most importantly, Unum is there when it’s
needed the most. Year after year, Unum
continues to set new highs in customer
satisfaction for its personal service and
claims support.
What’s Ahead
Going forward, Unum is continuing to develop
targeted solutions to help businesses better
manage the challenges that are driving change
in the global workplace. Its broad product
portfolio, unparalleled customer service and
flexible plan designs enable employers to
manage their budgets and meet the needs of
an increasingly diverse workforce.
Through transformational initiatives like Simply
Unum and the development of additional
products and services in 2008, Unum is “future
ready” with cost-efficient, high-quality ways to
help companies manage, and get the most from,
their employee benefits programs – while also
helping employees better understand the
benefits choices available to them and, most
importantly, protecting them in the event of
illness or injury.
“ With our broad product portfolio and customer service capabilities,
I believe we’re better positioned than any other company to be a true
leader in employee benefits. Key to this is our unique understanding
of the changes taking place in the workplace – nobody is better able
to help employers deal with these changes.”
Kevin McCarthy, President and Chief Executive Officer, Unum US
11