TiVo 2007 Annual Report Download - page 129

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Paragraph 5(c) above, upon notice to TiVo thereof, Comcast [*]. With respect to Errors in the TIMS Solution, if TiVo fails to perform in
accordance with the initial response and target resolution responsibilities set forth in Paragraph 5(c) above, upon notice to TiVo thereof,
(i) [*], (ii) [*], (iii) [*] in the subsequent [*], provided, however, that in the event there is [*] and (iv) in the event that such failure is
occurring [*]. For the sake of clarity, (x) if TiVo's failure to perform relates to its initial response responsibilities, [*] and (y) in no case
will Comcast [*].
b. Uncorrected Priority 1 Errors in TiVo Experience Software. If any Priority 1 Error occurs with respect to the TiVo Experience Software
and such Error remains uncorrected [*] after Comcast's initial notice to TiVo thereof (regardless of whether or not TiVo is performing its
support and maintenance obligations pursuant to this Exhibit L with respect thereto): (i) such uncorrected Error shall constitute a material
breach of TiVo's support and maintenance obligations for purposes of Section 19 of the Agreement only (and not for any other section of
the Agreement, including Section 24.2 of the Agreement), entitling Comcast at any time thereafter (while such Error remains
uncorrected) to give written notice thereof pursuant to Section 19.3 of the Agreement and thereby commence the [*] cure period
contemplated thereby in order for [*], and (ii) Comcast shall have the right to [*] with respect to those Comcast Systems affected by such
Error (including any [*]), in which event Comcast's [*] and the proportion of Comcast Systems affected thereby. The foregoing remedies
shall constitute Comcast's sole and exclusive remedies for any failure by TiVo to correct a Priority 1 Error with respect to the TiVo
Experience Software provided that TiVo is performing its support and maintenance obligations pursuant to this Exhibit L with respect
thereto, but neither the availability of such remedies nor Comcast's exercise thereof [*] shall relieve TiVo of its support and maintenance
obligations pursuant to this Exhibit L with respect to such Error or any other Error or any of its other obligations under the Agreement (or
preclude Comcast from pursuing any and all available remedies with respect to any breach of any such obligations).
c. Uncorrected Priority 1 Errors in TIMS Solution. If any Priority 1 Error occurs with respect to the TIMS Solution and such Error remains
uncorrected [*] after Comcast's initial notice to TiVo thereof (regardless of whether or not TiVo is performing its support and
maintenance obligations pursuant to this Exhibit L with respect thereto): (i) Comcast shall have the right to suspend [*] with respect to
those Comcast Systems affected by such Error for the duration of the Error, (ii) Comcast will not be required to [*] and (iii) TiVo will [*]
provided, however, that in the event there is [*] and (iv) in the event that such Priority 1 Error is occurring [*]. For the sake of clarity, in
no case will Comcast [*]. The foregoing remedies shall constitute Comcast's sole and exclusive remedies for any failure by TiVo to
correct a Priority 1 Error with respect to the TIMS Solution provided that TiVo is performing its support and maintenance obligations
pursuant to this Exhibit L with respect thereto, but neither the availability of such remedies nor Comcast's exercise thereof shall relieve
TiVo of its support and maintenance obligations pursuant to this Exhibit L with respect to such Error or any other Error or any of its other
obligations under the Agreement (or preclude Comcast from pursuing any and all available remedies with respect to any breach of any
such obligations).
[*] Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment
has been requested with respect to the omitted portions.
L-5.