Telstra 2000 Annual Report Download - page 11

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9
Controlling our costs and structuring our
business. Growth means nothing without
a corresponding management of costs.
Developments in technology, better work
practices and a more streamlined organisation
have allowed us to undertake various cost
efficiency initiatives – competition has
compelled us to.
This time of change in the organisation
is difficult for all staff and we are greatly
encouraged by their understanding of the
reasons for our actions and their continued
professional commitment to the job at hand.
To meet the change head on we have
developed The Data Skills Academy to re-skill
technical staff. At the same time a focus on
staff safety has produced a 30 per cent fall
in lost time injury frequency rate; this means
that 452 fewer people were injured this year
than last year as a result of better health
and safety practices.
As part of our commitment to continued
improvements in service, speed to market
and cost reduction, we intend to sell our
wholly owned construction subsidiary,
Network Design and Construction Limited.
Closing remarks. Throughout the year, but
particularly at the end of the financial year,
shareholders judge the performance of the
Board and management. We value the support
of our shareholders and believe that your
company is in tremendous shape. Our new
economy initiatives, particularly broadbanding,
and data over mobile devices, are strongly
supported by our work on achieving a best
practice cost structure. Your company is a
leaner, hungrier company, experienced with
competition and strategically well placed to
unlock enormous value from the new age
economy in Australia and throughout the
Asia Pacific Region.
The potential is there to make a very good
company a great one.
9
Productivity >30 per cent fall in lost time injury frequency rate
To enhance our positioning as the leading full-service
telecommunications and information services company
in Australia and to expand our presence internationally.
Our Vision
Robert Mansfield
Chairman
Ziggy Switkowski
Chief Executive Officer and
Managing Director