Progressive 2008 Annual Report Download - page 37

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Private passenger autos, motorcycles,
and recreational vehicles
Commercial autos/trucks
24-Hour Insurance Quotes, Claims Reporting, and Customer Service
Directors
Charles A. Davis4,5,6
Chief Executive Officer,
Stone Point Capital LLC
(private equity investing)
Roger N. Farah3,6
President and Chief Operating Officer,
Polo Ralph Lauren Corporation
(lifestyle products)
Stephen R. Hardis1,2,5,6
Non-Executive Chairman of the Board,
Marsh & McLennan Companies, Inc.
(financial services)
Bernadine P. Healy, M.D.
1,6
Health Editor and Medical Columnist,
U.S. News & World Report
(publishing)
Jeffrey D. Kelly2,4,6
Former Chief Financial Officer,
National City Corporation
(commercial banking)
Abby F. Kohnstamm1,6
President and Chief Executive Officer,
Abby F. Kohnstamm & Associates, Inc.
(marketing consulting)
Peter B. Lewis2,4,6,7
Chairman of the Board
Norman S. Matthews3,5,6
Consultant,
former President,
Federated Department Stores, Inc.
(retailing)
Patrick H. Nettles, Ph.D.
1,6
Executive Chairman,
Ciena Corporation
(telecommunications)
Glenn M. Renwick2
President and
Chief Executive Officer
Donald B. Shackelford4,6
Retired, former Chairman,
Fifth Third Bank, Central Ohio
(commercial banking)
Bradley T. Sheares, Ph.D.
3,6
Former Chief Executive Officer,
Reliant Pharmaceuticals, Inc.
(pharmaceuticals)
1Audit Committee member
2Executive Committee member
3Compensation Committee member
4Investment and Capital
Committee member
5Nominating and Governance
Committee member
6Independent director
7Non-executive chairman
Corporate Officers
Glenn M. Renwick
President and
Chief Executive Officer
Brian C. Domeck
Vice President and
Chief Financial Officer
Charles E. Jarrett
Vice President, Secretary,
and Chief Legal Officer
Thomas A. King
Vice President and Treasurer
Jeffrey W. Basch
Vice President and
Chief Accounting Officer
Mariann Wojtkun Marshall
Assistant Secretary
Peter B. Lewis
Chairman of the Board
(non-executive)
39
Directors and Officers
To Receive a Quote 1-800-PROGRESSIVE (1-800-776-4737) 1-888-806-9598
progressive.com progressivecommercial.com
To Report a Claim 1-800-274-4499 1-800-274-4499
progressive.com1
For Customer Service 1-800-925-2886 1-800-444-4487
If you bought your policy through an (1-800-300-3693 in California) progressivecommercial.com
independent agent or broker progressiveagent.com
If you bought your policy directly through 1-800-PROGRESSIVE (1-800-776-4737) 1-800-895-2886
Progressive online or by phone progressive.com progressivecommercial.com
If you have a complaint or concern regarding 1-800-274-4641 1-800-274-4641
any claim handling or other claims-related issue2e-mail: [email protected]ogressive.com
e-mail: [email protected]essive.com
1Claims reporting via the Web site is currently only available for private passenger auto policies.
2Any policyholder, claimant, or other interested party who has any complaint or concern regarding any claim handling or other claims-related issue may
report such claim using the contact information above. The complaint or concern will be promptly forwarded to the appropriate management personnel
in our claims organization for review and response.