McKesson 2016 Annual Report Download - page 15

McKESSON CORPORATION
The product portfolio for the Technology Solutions segment is designed to address a wide array of
healthcare clinical and business performance needs ranging from medication safety and information access to
revenue cycle management, resource utilization and physician adoption of electronic health records (“EHR”).
Analytics software enables organizations to measure progress as they automate care processes for optimal
clinical outcomes, business and operating results and regulatory compliance. To ensure that organizations
achieve the maximum value for their information technology investment, we also offer a wide range of services
to support the implementation and use of solutions as well as to assist with business and clinical redesign,
process re-engineering and staffing (both information technology and back-office).
Our Technology Solutions segment consists of the following businesses: McKesson Health Solutions,
Connected Care and Analytics (“CCA”), Imaging and Workflow Solutions, Business Performance Services and
Enterprise Information Solutions.
McKesson Health Solutions: We offer a suite of services and software products designed to manage the cost
and quality of care for payers, providers, hospitals and government organizations. Solutions include:
• InterQual®Criteria for clinical decision support and utilization management;
• Clear CoverageTM for point-of-care utilization management, coverage determination and network
compliance;
• Claims payment solutions to facilitate accurate and efficient medical claim payments;
• Business intelligence tools for measuring, reporting and improving clinical and financial performance;
• Network management tools to enable health plans to transform the performance of their networks; and
• RelayHealth®financial solutions to facilitate communication between healthcare providers and
patients, and to aggregate data for claims management and trend analysis, and optimize revenue cycle
management processes.
Connected Care and Analytics: We provide health information exchange solutions that streamline clinical
and administrative communication among patients, providers, payers, pharmacies, manufacturers, government
entities and financial institutions through our vendor-neutral RelayHealth®and its intelligent network,
RelayHealth®pharmacy solutions which help our customers to accelerate the delivery of high-quality care and
improve financial performance through online consultation of physicians by patients, electronic prescribing by
physicians, and point-of-service resolution of pharmacy claims by payers. We provide clinical and analytical
software to support management workflows and analytics for optimization of hospital departments and a
comprehensive solution for homecare. We also provide performance management solutions designed to enhance
an organization’s ability to plan and optimize quality care delivery. Enterprise visibility and performance
analytics provide business intelligence that enables providers to manage capacity, outcomes, productivity and
patient flow.
Imaging and Workflow Solutions: We offer medical imaging and information management systems for
healthcare enterprises, including a picture archiving communications system, a radiology information system and
a comprehensive cardiovascular information system. Our enterprise-wide approach to medical imaging enables
organizations to take advantage of specialty-specific workstations while building an integrated image repository
that manages all of the images and information captured throughout the care continuum.
Business Performance Services: We help providers focus their resources on delivering healthcare while
managing their revenue cycle operations and information technology through a comprehensive suite of managed
services. Services include full and partial revenue cycle outsourcing, remote hosting and business office
administration. We also provide a complete solution for physician practices of all sizes, whether they are
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